| The chatbot usability scale: the design and pilot of a usability scale for interaction with AI-based conversational agents S Borsci, A Malizia, M Schmettow, F Van Der Velde, G Tariverdiyeva, ... Personal and ubiquitous computing 26, 95-119, 2022 | 187 | 2022 |
| Effectiveness and acceptability of conversational agents for smoking cessation: a systematic review and meta-analysis L He, D Balaji, RW Wiers, ML Antheunis, E Krahmer Nicotine and Tobacco Research 25 (7), 1241-1250, 2023 | 29 | 2023 |
| Effectiveness and acceptability of conversational agents for sexual health promotion: a systematic review and meta-analysis D Balaji, L He, S Giani, T Bosse, R Wiers, GJ de Bruijn Sexual health 19 (5), 391-405, 2022 | 29 | 2022 |
| Assessing user satisfaction with information chatbots: a preliminary investigation D Balaji University of Twente, 2019 | 29 | 2019 |
| HyLECA: a framework for developing hybrid long-term engaging controlled conversational agents E Basar, D Balaji, L He, I Hendrickx, E Krahmer, GJ de Bruijn, T Bosse Proceedings of the 5th International Conference on Conversational User …, 2023 | 12 | 2023 |
| Chatbots for health communication GJ de Bruijn, D Balaji, X Sun Health, Media, and Communication 15, 309, 2025 | | 2025 |
| Designing a couples-based conversational agent to promote safe sex in new, young couples: A user-centred design approach D Balaji, GJ De Bruijn, T Bosse, C Ischen, M Van Der Goot, R Wiers Proceedings of the 6th ACM Conference on Conversational User Interfaces, 1-11, 2024 | | 2024 |