Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda L Gaur, A Afaq, G Singh, YK Dwivedi International Journal of Contemporary Hospitality Management 33 (11), 4079-4098, 2021 | 199 | 2021 |
Capitalizing on big data and revolutionary 5G technology: Extracting and visualizing ratings and reviews of global chain hotels L Gaur, A Afaq, A Solanki, G Singh, S Sharma, NZ Jhanjhi, HT My, DN Le Computers and Electrical Engineering 95, 107374, 2021 | 133* | 2021 |
Artificial intelligence for carbon emissions using system of systems theory L Gaur, A Afaq, GK Arora, N Khan Ecological Informatics 76, 102165, 2023 | 83 | 2023 |
Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry A Afaq, L Gaur, G Singh International Journal of Contemporary Hospitality Management 35 (3), 992-1009, 2023 | 64 | 2023 |
COVID-19: Transforming air passengers’ behaviour and reshaping their expectations towards the airline industry A Afaq, L Gaur, G Singh, A Dhir Tourism Recreation Research 48 (5), 800-808, 2023 | 58 | 2023 |
The rise of robots to help combat covid-19 A Afaq, L Gaur 2021 International conference on technological advancements and innovations …, 2021 | 40 | 2021 |
Exploring customer adoption of autonomous shopping systems S Sharma, G Singh, L Gaur, A Afaq Telematics and Informatics 73, 101861, 2022 | 35 | 2022 |
A latent dirichlet allocation technique for opinion mining of online reviews of global chain hotels A Afaq, L Gaur, G Singh 2022 3rd International conference on intelligent engineering and management …, 2022 | 26 | 2022 |
A trip down memory lane to travellers’ food experiences A Afaq, L Gaur, G Singh British Food Journal 125 (4), 1390-1403, 2023 | 22 | 2023 |
Metamorphosis of CRM: incorporation of social media to customer relationship management in the hospitality industry L Gaur, A Afaq Handbook of research on engineering innovations and technology management in …, 2020 | 18 | 2020 |
Aspect-based opinion mining of customer reviews in the hospitality industry: leveraging recursive neural tensor network algorithm A Afaq, G Singh, L Gaur, S Kapoor 2023 3rd International conference on technological advancements in …, 2023 | 12 | 2023 |
Introduction to explainable AI (XAI) in E-commerce M Chaudhary, L Gaur, G Singh, A Afaq Role of explainable artificial intelligence in e-commerce, 1-15, 2024 | 11 | 2024 |
Demystifying metaverse applications for intelligent healthcare L Gaur, D Gaur, A Afaq Metaverse applications for intelligent healthcare, 1-23, 2024 | 11 | 2024 |
Ethical Considerations in the Use of the Metaverse for Healthcare L Gaur, D Gaur, A Afaq Metaverse applications for intelligent healthcare, 248-273, 2024 | 10 | 2024 |
A critical insight into the intersection of sustainability and technology A Afaq, L Gaur, G Singh, M Erben, A Ferraris International Journal of Contemporary Hospitality Management 37 (1), 239-259, 2025 | 1 | 2025 |
Unboxing the mystery: employee churn in the retail industry using machine learning approach M Chaudhary, A Afaq, G Singh, S Kapoor International Journal of System Assurance Engineering and Management, 1-11, 2024 | 1 | 2024 |
Shaping the Future of Emerging Economies A Afaq, S Narula Generative Artificial Intelligence and Ethics: Standards, Guidelines, and …, 2025 | | 2025 |
Generative AI's Impact on the Hospitality Industry A Afaq, M Chaudhary, L Gaur, R Kumar Generative Artificial Intelligence and Ethics: Standards, Guidelines, and …, 2025 | | 2025 |
Promises, Opportunities, and Challenges A Afaq, M Chaudhary, L Gaur Generative Artificial Intelligence and Ethics: Standards, Guidelines, and …, 2025 | | 2025 |
Integrating Generative AI-Driven Learning Programs to Enhance Marketing Skills S Mishra, A Afaq, TK Mishra, N Mathur Generative Artificial Intelligence and Ethics: Standards, Guidelines, and …, 2025 | | 2025 |