High‐quality relationships, psychological safety, and learning from failures in work organizations A Carmeli, JH Gittell Journal of Organizational Behavior: The International Journal of Industrial …, 2009 | 1320 | 2009 |
Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects J Hoffer Gittell Management science 48 (11), 1408-1426, 2002 | 1150 | 2002 |
Relationships, layoffs, and organizational resilience: Airline industry responses to September 11 JH Gittell, K Cameron, S Lim, V Rivas The Journal of applied behavioral science 42 (3), 300-329, 2006 | 1100 | 2006 |
A relational model of how high-performance work systems work JH Gittell, R Seidner, J Wimbush Organization science 21 (2), 490-506, 2010 | 1071 | 2010 |
Impact of relational coordination on quality of care, postoperative pain and functioning, and length of stay: a nine-hospital study of surgical patients JH Gittell, KM Fairfield, B Bierbaum, W Head, R Jackson, M Kelly, ... Medical care 38 (8), 807-819, 2000 | 941 | 2000 |
The southwest airlines way JH Gittell, A Fields Mcgraw-hill Education-Europe, 2005 | 780 | 2005 |
Coordination networks within and across organizations: A multi‐level Framework JH Gittell, L Weiss Journal of management studies 41 (1), 127-153, 2004 | 586 | 2004 |
High Performance Healthcare-Using the Power of Relationships to Achieve Quality, Efficiency and Resilience JH Gittell Sdmimd Journal of Management, 2012 | 541 | 2012 |
Organizing work to support relational co-ordination JH Gittell International Journal of Human Resource Management 11 (3), 517-539, 2000 | 535 | 2000 |
Supervisory span, relational coordination and flight departure performance: A reassessment of postbureaucracy theory JH Gittell Organization science 12 (4), 468-483, 2001 | 467 | 2001 |
Relational coordination: Coordinating work through relationships of shared goals, shared knowledge and mutual respect JH Gittell Relational perspectives in organizational studies: A research companion, 74-94, 2006 | 460 | 2006 |
Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes JH Gittell, D Weinberg, S Pfefferle, C Bishop Human Resource Management Journal 18 (2), 154-170, 2008 | 447 | 2008 |
Relationships between service providers and their impact on customers JH Gittell Journal of Service Research 4 (4), 299-311, 2002 | 436 | 2002 |
Relational bureaucracy: Structuring reciprocal relationships into roles JH Gittell, A Douglass Academy of management review 37 (4), 709-733, 2012 | 434 | 2012 |
Interprofessional collaborative practice and relational coordination: improving healthcare through relationships JH Gittell, M Godfrey, J Thistlethwaite Journal of interprofessional care 27 (3), 210-213, 2013 | 399 | 2013 |
Relational coordination among nurses and other providers: impact on the quality of patient care DS Havens, J Vasey, JH Gittell, WEIT LIN Journal of nursing management 18 (8), 926-937, 2010 | 338 | 2010 |
Transforming relationships for high performance: The power of relational coordination JH Gittell Stanford University Press, 2016 | 271 | 2016 |
Relational coordination: Guidelines for theory, measurement and analysis JH Gittell Waltham, MA: Brandeis University 1, 2011 | 269 | 2011 |
Mutual gains or zero sum? Labor relations and firm performance in the airline industry JH Gittell, A Von Nordenflycht, TA Kochan Ilr Review 57 (2), 163-180, 2004 | 268 | 2004 |
Paradox of coordination and control JH Gittell California Management Review 42 (3), 101-117, 2000 | 260 | 2000 |