| Mobile wallet adoption intention amid COVID-19 pandemic outbreak: A novel conceptual framework A Kapoor, R Sindwani, M Goel, A Shankar Computers & Industrial Engineering 172, 108646, 2022 | 74 | 2022 |
| Mobile wallets: Theoretical and empirical analysis A Kapoor, R Sindwani, M Goel Global Business Review 25 (2_suppl), S211-S228, 2024 | 39 | 2024 |
| The Impact of Technology Based Self Service Banking Dimensions On Customer Satisfaction R Sindwani, M Goel International Journal of Business Information Systems Strategies 4 (1/2), 1-13, 2015 | 31 | 2015 |
| The Impact of Technology based Self Service Banking Service Quality on Customer Loyalty R Sindwani, M Goel International Journal of Marketing and Business Communication 4 (3), 13-22, 2015 | 24 | 2015 |
| The relationship between service quality dimensions, customer satisfaction and loyalty in technology based self service banking R Sindwani, M Goel International Journal of E-Services and Mobile Applications (IJESMA) 8 (2 …, 2016 | 23 | 2016 |
| Technology Based Self Service Banking Service Quality Evaluation: a Graph Theoretic Approach R Sindwani, M Goel International Journal of Advanced Science and Technology 80, 1-18, 2015 | 16 | 2015 |
| Online banking service quality: A review R Sindwani, M Goel International Journals of Marketing and Technology 2 (7), 114-124, 2012 | 14 | 2012 |
| Evaluating mobile wallet acceptance factors using best worst method A Kapoor, R Sindwani, M Goel International Journal of Process Management and Benchmarking 13 (4), 449-469, 2023 | 11 | 2023 |
| Assessing mobile banking service quality dimensions using multi-criteria decision making A Kapoor, R Sindwani, M Goel Future of Work and Business in Covid-19 Era: Proceedings of IMC-2021, 131-147, 2022 | 11 | 2022 |
| Ranking mobile wallet service providers using fuzzy multi-criteria decision-making approach A Kapoor, R Sindwani, M Goel International Journal of E-Business Research (IJEBR) 17 (4), 1-21, 2021 | 10 | 2021 |
| Prioritising the key factors influencing the adoption of mobile wallets: an Indian perspective in covid-19 era A Kapoor, R Sindwani, M Goel Journal of Information Technology Management 13 (4), 161-182, 2021 | 9 | 2021 |
| Dimensions of technology based self service banking service quality R Sindwani, M Goel YMCAUST International Journal of Research 2 (II), 17-25, 2014 | 9 | 2014 |
| Identification of Attributes of TQM in an Educational Institute: A System Model R Sindwani, V Singh, S Grover International Journal of Service Science, Management, Engineering, and …, 2011 | 9 | 2011 |
| Exploring quick commerce service experience: a moderated mediated investigation using SEM and fsQCA A Kapoor, R Sindwani, M Goel Total Quality Management & Business Excellence 34 (13-14), 1896-1919, 2023 | 8 | 2023 |
| Predictor of Customer Trust: Role of Technology. R Sindwani SCMS Journal of Indian Management 17 (4), 2020 | 8 | 2020 |
| An analysis of ATM banking service quality and its dimensions R Sindwani, M Goel International Journal of Marketing and Management Research 3 (5), 50-57, 2012 | 8 | 2012 |
| Prioritising teaching modalities by extending TOPSIS to single-valued neutrosophic environment N Chopra, R Sindwani, M Goel International Journal of System Assurance Engineering and Management, 1-12, 2022 | 7 | 2022 |
| Developments in Electronic banking service quality R Sindwani, M Goel International Journal of Research in IT & Management 2 (5), 37-43, 2012 | 7 | 2012 |
| A hybrid approach based on fuzzy topsis-ahp for ranking and classifying mooc key acceptance factors N Chopra, R Sindwani, M Goel International Journal of Web-Based Learning and Teaching Technologies …, 2021 | 5 | 2021 |
| Acceptance of technology based self service banking among mature customers. R Sindwani, M Goel PRIMA: Practices & Research in Marketing 5, 2014 | 5 | 2014 |
