| Calibrating 30 years of experimental research: a meta-analysis of the atmospheric effects of music, scent, and color H Roschk, SMC Loureiro, J Breitsohl Journal of retailing 93 (2), 228-240, 2017 | 349 | 2017 |
| Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident J Breitsohl, B Garrod Tourism management 54, 209-220, 2016 | 241 | 2016 |
| Does the host match the content? A taxonomical update on online consumption communities J Breitsohl, WH Kunz, D Dowell Journal of Marketing Management 31 (9-10), 1040-1064, 2015 | 103 | 2015 |
| E‐business complaint management: perceptions and perspectives of online credibility J Breitsohl, M Khammash, G Griffiths Journal of Enterprise Information Management 23 (5), 653-660, 2010 | 100 | 2010 |
| Corporate conflict management on social media brand fan pages DP Dineva, JC Breitsohl, B Garrod Journal of Marketing Management 33 (9-10), 679-698, 2017 | 65 | 2017 |
| Consumer responses to conflict-management strategies on non-profit social media fan pages D Dineva, J Breitsohl, B Garrod, P Megicks Journal of Interactive Marketing 52 (1), 118-136, 2020 | 46 | 2020 |
| Managing trolling in online communities: an organizational perspective D Dineva, J Breitsohl Internet Research 32 (1), 292-311, 2022 | 32 | 2022 |
| Consumer brand bullying behaviour in online communities of service firms J Breitsohl, H Roschk, C Feyertag Service Business Development: Band 2. Methoden–Erlösmodelle …, 2018 | 27 | 2018 |
| Groupthink 2.0: An empirical analysis of customers' conformity-seeking in online communities J Breitsohl, JP Wilcox-Jones, I Harris Journal of Customer Behaviour 14 (2), 87-106, 2015 | 24 | 2015 |
| Online complaint communication strategy: An integrated management framework for e-businesses J Breitsohl, M Khammash, G Griffiths Handbook on e-business strategic management, 0 | 15* | |
| Coalitions and their negative consequences: An examination in service failure-recovery situations H Roschk, M Hosseinpour, J Breitsohl Journal of Service Research 26 (4), 614-635, 2023 | 8 | 2023 |
| Social media conflicts during the financial crisis: Managerial implications for retail banks D Dineva, X Lu, J Breitsohl Strategic Change 28 (5), 381-386, 2019 | 8 | 2019 |
| Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures: a framework for international marketers D Dineva, J Breitsohl, H Roschk, M Hosseinpour International Marketing Review 40 (5), 1112-1133, 2023 | 7 | 2023 |
| Investigating consumers’ motives for consumer brand-cyberbullying on social media J Breitsohl, N Jimenez, H Roschk The Information Society 38 (1), 1-12, 2022 | 7 | 2022 |
| Outcomes of Cyber-Victimization and Bystander Reactions in Online Brand Communities N Ounvorawong, J Breitsohl, B Lowe, D Laffey International Journal of Electronic Commerce 26 (2), 200-221, 2022 | 4 | 2022 |
| Utilising twitter metadata for hate classification O Warke, JM Jose, J Breitsohl European Conference on Information Retrieval, 676-684, 2023 | 3 | 2023 |
| Consumer bullying in online brand communities—Quantifying a dark social media phenomenon O Warke, J Breitsohl, J Jose Marketing and Smart Technologies: Proceedings of ICMarkTech 2021, Volume 1 …, 2022 | 3 | 2022 |
| Bullying in online brand communities-exploring consumers’ intentions to intervene J Breitsohl, N Jiménez, P Megicks, I Krasonikolakis, S Ramoglou, ... International Conference on Social Informatics, 436-443, 2022 | 2 | 2022 |
| Managing incivility in online brand communities D Dineva, J Breitsohl The SAGE Handbook of Social Media Marketing, 485-503, 2022 | 2 | 2022 |
| Capturing the Spectrum of Social Media Conflict: A Novel Multi-objective Classification Model O Warke, JM Jose, J Breitsohl, J Wang Proceedings of the 2024 ACM SIGIR International Conference on Theory of …, 2024 | 1 | 2024 |
Holger RoschkProfessor, Aalborg UniversityE-mailová adresa ověřena na: business.aau.dk