| Relationship management in public relations: Dimensions of an organization-public relationship JA Ledingham, SD Bruning Public relations review 24 (1), 55-65, 1998 | 1551 | 1998 |
| Public relations as relationship management: A relational approach to the study and practice of public relations JA Ledingham, SD Bruning Routledge, 2000 | 959 | 2000 |
| Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale SD Bruning, JA Ledingham Public relations review 25 (2), 157-170, 1999 | 701 | 1999 |
| Perceptions of relationships and evaluations of satisfaction: An exploration of interaction SD Bruning, JA Ledingham Public Relations Review 26 (1), 85-95, 2000 | 338 | 2000 |
| Relationship building as a retention strategy: Linking relationship attitudes and satisfaction evaluations to behavioral outcomes SD Bruning Public Relations Review 28 (1), 39-48, 2002 | 289 | 2002 |
| Using dialogue to build organization–public relationships, engage publics, and positively affect organizational outcomes SD Bruning, M Dials, A Shirka Public Relations Review 34 (1), 25-31, 2008 | 287 | 2008 |
| A longitudinal study of organization-public relationship dimensions: Defining the role of communication in the practice of relationship management JA Ledingham Public Relations as Relationship Management/Lawrence Erlbaum Associates, 2000 | 266 | 2000 |
| Town–gown relationships: Exploring university–community engagement from the perspective of community members SD Bruning, S McGrew, M Cooper Public Relations Review 32 (2), 125-130, 2006 | 255 | 2006 |
| Time as an indicator of the perceptions and behavior of members of a key public: Monitoring and predicting organization-public relationships JA Ledingham, SD Bruning, LJ Wilson Journal of Public Relations Research 11 (2), 167-183, 1999 | 221 | 1999 |
| Expanding the organization–public relationship scale: Exploring the role that structural and personal commitment play in organization–public relationships SD Bruning, T Galloway Public relations review 29 (3), 309-319, 2003 | 219 | 2003 |
| Building relationships between organizations and publics: Examining the linkage between organization‐public relationships, evaluations of satisfaction, and behavioral intent SD Bruning, JD Castle, E Schrepfer Communication Studies 55 (3), 435-446, 2004 | 162 | 2004 |
| Organization‐public relationships and consumer satisfaction: The role of relationships in the satisfaction mix SD Bruning, JA Ledingham Communication research reports 15 (2), 198-208, 1998 | 161 | 1998 |
| Organization and key public relationships: Testing the influence of the relationship dimensions in a business-to-business context SD Bruning, JA Ledingham Public relations as relationship management: A relational approach to the …, 2000 | 133 | 2000 |
| The applicability of the interpersonal relationship dimensions to an organizational context: Toward a theory of relational loyalty; a qualitative approach JA Ledingham, SD Bruning, TD Thomlison, C Lesko Academy of Managerial Communication Journal 1 (1), 23-43, 1997 | 122 | 1997 |
| Mutual benefit as outcome indicator: Factors influencing perceptions of benefit in organization–public relationships SD Bruning, PA DeMiglio, K Embry Public Relations Review 32 (1), 33-40, 2006 | 120 | 2006 |
| Managing community relationships to maximize mutual benefit: Doing well by doing good JA Ledingham, SD Bruning Handbook of public relations, 527-534, 2001 | 120 | 2001 |
| Introduction: Background and current trends in the study of relationship management JA Ledingham, SD Bruning Public relations as relationship management: A relational approach to the …, 2000 | 106 | 2000 |
| Examining the role that personal, professional, and community relationships play in respondent relationship recognition and intended behavior SD Bruning Communication Quarterly 48 (4), 437-448, 2000 | 96 | 2000 |
| Examining city–resident relationships: Linking community relations, relationship building activities, and satisfaction evaluations SD Bruning, A Langenhop, KA Green Public Relations Review 30 (3), 335-345, 2004 | 89 | 2004 |
| Initiating and reciprocating verbal aggression: Effects on credibility and credited valid arguments DA Infante, KC Hartley, MM Martin, MA Higgins, SD Bruning, G Hur Communication Studies 43 (3), 182-190, 1992 | 80 | 1992 |
