| Transformative service research: an agenda for the future L Anderson, AL Ostrom, C Corus, RP Fisk, AS Gallan, M Giraldo, ... Journal of Business Research 66 (8), 1203-1210, 2013 | 1178 | 2013 |
| Conceptualisation and aspirations of transformative service research M Rosenbaum, C Corus, A Ostrom, L Anderson, R Fisk, A Gallan, ... Journal of Research for Consumers, 2011 | 359 | 2011 |
| The role of employees in digital transformation: a preliminary study on how employees’ digital literacy impacts use of digital technologies D Cetindamar, B Abedin, K Shirahada IEEE Transactions on Engineering Management, 2021 | 183 | 2021 |
| Online public services usage and the elderly: Assessing determinants of technology readiness in Japan and the UK K Shirahada, BQ Ho, A Wilson Technology in Society 58, 101115, 2019 | 62 | 2019 |
| Technology challenges to healthcare service innovation in aging Asia: Case of value co-creation in emergency medical support system V Sukkird, K Shirahada Technology in Society 43, 122-128, 2015 | 59 | 2015 |
| Value co-creation with customer through recursive approach based on Japanese Omotenashi service HM Belal, K Shirahada, M Kosaka International Journal of Business Administration, 2013 | 54 | 2013 |
| Technological challenges for effective development towards sustainable waste management in developing countries: Case study of Bangkok, Thailand P Sukholthaman, K Shirahada Technology in Society 43, 231-239, 2015 | 53 | 2015 |
| Broadening the concept of service: A tripartite value co-creation perspective for service sustainability K Shirahada, RP Fisk Advances in service quality, innovation, and excellence proceedings of …, 2011 | 47 | 2011 |
| Knowledge space concept and its application for servitizing manufacturing industry HM Belal, K Shirahada, M Kosaka Journal of Service Science and Management, 2012 | 39 | 2012 |
| Toward effective multi-sector partnership: A case of municipal solid waste management service provision in Bangkok, Thailand P Sukholthaman, K Shirahada, A Sharp Kasetsart Journal of Social Sciences 38 (3), 324-330, 2017 | 36 | 2017 |
| Trial and error mindset of R&D personnel and its relationship to organizational creative climate K Shirahada, K Hamazaki Technological Forecasting and Social Change 80 (6), 1108-1118, 2013 | 30 | 2013 |
| Toward a sustainable healthcare service system in a limited resource context: case study of Bangladesh rural advancement committee’s healthcare system T Ahmed, K Shirahada International Journal of Healthcare Management 12 (2), 97-105, 2019 | 28 | 2019 |
| Counterproductive knowledge behavior in volunteer work: perspectives from the theory of planned behavior and well-being theory K Shirahada, Y Zhang Journal of Knowledge Management 26 (11), 22-41, 2022 | 25 | 2022 |
| Critical factors for adoption of wearable technology for the elderly: case study of Thailand S Srizongkhram, K Shirahada, N Chiadamrong 2018 Portland International Conference on Management of Engineering and …, 2018 | 24 | 2018 |
| Service sustainability: a tripartite value co-creation perspective K Shirahada, RP Fisk Progressive trends in knowledge and system-based science for service …, 2014 | 23 | 2014 |
| Actor transformation in service: a process model for vulnerable consumers BQ Ho, K Shirahada Journal of Service Theory and Practice 31 (4), 534-562, 2021 | 20 | 2021 |
| Barriers to elderly consumers’ use of support services: community support in Japan’s super-aged society BQ Ho, K Shirahada Journal of Nonprofit & Public Sector Marketing 32 (3), 242-263, 2020 | 18 | 2020 |
| Development of technology and service thinking for technical personnel: Action research at a Japanese monitor maker K Shirahada, HM Belal, N Takahashi Technology in Society 43, 191-198, 2015 | 18 | 2015 |
| Elements to organize the third place that promotes sustainable relationships in service businesses D Sugiyama, K Shirahada, M Kosaka Technology in Society 43, 115-121, 2015 | 18 | 2015 |
| Value co-creation oriented leadership for promoting service-centric business. NIE Yong, K Shirahada, M Kosaka Intercultural Communication Studies 22 (1), 2013 | 18 | 2013 |
H.M. Belal, Ph.D.Senior Lecturer and Head of Internationalization, University Utara MalaysiaVerificeret mail på jaist.ac.jp