Customer participation in service production and delivery SW Kelley, JH Donnelly Jr, SJ Skinner Journal of retailing 66 (3), 315, 1990 | 1339 | 1990 |
Gestión calidad y competitividad JM Ivancevich Biblioteca Hernán Malo González, 1995 | 1151 | 1995 |
Understanding mail survey response behavior a meta-analysis FJ Yammarino, SJ Skinner, TL Childers Public opinion quarterly 55 (4), 613-639, 1991 | 1047 | 1991 |
Ethical behavior and bureaucratic structure in marketing research organizations OC Ferrell, SJ Skinner Journal of marketing research 25 (1), 103-109, 1988 | 752 | 1988 |
Interorganizational dependence and control as predictors of opportunism in dealer-supplier relations KG Provan, SJ Skinner Academy of management Journal 32 (1), 202-212, 1989 | 693 | 1989 |
Cooperation in supplier-dealer relations SJ Skinner, JB Gassenheimer, SW Kelley Journal of retailing 68 (2), 174-193, 1992 | 634 | 1992 |
Management: Quality and competitiveness JM Ivancevich, P Lorenzi, SJ Skinner, PB Crosby (No Title), 1994 | 473 | 1994 |
An exploratory investigation of organizational antecedents to new product success D Ayers, R Dahlstrom, SJ Skinner Journal of Marketing Research 34 (1), 107-116, 1997 | 418 | 1997 |
Organizational socialization of service customers SW Kelley, SJ Skinner, JH Donnelly Jr Journal of Business Research 25 (3), 197-214, 1992 | 412 | 1992 |
Organizational values and role stress as determinants of customer-oriented selling performance TB Flaherty, R Dahlstrom, SJ Skinner Journal of Personal Selling & Sales Management 19 (2), 1-18, 1999 | 261 | 1999 |
Ethical behavior among marketing researchers: An assessment of selected demographic characteristics SW Kelley, OC Ferrell, SJ Skinner Journal of business Ethics 9, 681-688, 1990 | 250 | 1990 |
Consumers’ evaluation of unethical marketing behaviors: The role of customer commitment R Ingram, SJ Skinner, VA Taylor Journal of Business Ethics 62, 237-252, 2005 | 245 | 2005 |
An empirical assessment of salesperson motivation, commitment, and job outcomes TN Ingram, KS Lee, SJ Skinner Journal of Personal Selling & Sales Management 9 (3), 25-33, 1989 | 214 | 1989 |
Impact of job characteristics on retail salespeople's reactions to their jobs. AJ Dubinsky, SJ Skinner Journal of Retailing, 1984 | 210 | 1984 |
Does brand social power mean market might? Exploring the influence of brand social power on brand evaluations JL Crosno, TH Freling, SJ Skinner Psychology & marketing 26 (2), 91-121, 2009 | 183 | 2009 |
A model of sales supervisor leadership behavior and retail salespeople's job-related outcomes R Hampton, AJ Dubinsky, SJ Skinner Journal of the Academy of Marketing Science 14 (3), 33-43, 1986 | 166 | 1986 |
Perceptions of channel control. SJ Skinner, JP Guiltinan Journal of Retailing, 1985 | 139 | 1985 |
Customer participation in service production and delivery SW Kelly, JH Donnelly Jr, SJ Skinner Journal of Retailing 66 (3), 315-336, 1990 | 129 | 1990 |
Evaluating sales personnel: An attribution theory perspective AJ Dubinsky, SJ Skinner, TE Whittler Journal of Personal Selling & Sales Management 9 (1), 9-21, 1989 | 106 | 1989 |
Going the extra mile: Antecedents of salespeople's discretionary effort AJ Dubinsky, SJ Skinner Industrial Marketing Management 31 (7), 589-598, 2002 | 95 | 2002 |