| Does customer incivility undermine employees’ service performance? B Cheng, Y Dong, X Zhou, G Guo, Y Peng International Journal of Hospitality Management 89, 102544, 2020 | 126 | 2020 |
| When targets strike back: How negative workplace gossip triggers political acts by employees B Cheng, Y Dong, Z Zhang, A Shaalan, G Guo, Y Peng Journal of Business Ethics, 1-14, 2020 | 59 | 2020 |
| The Hidden Costs of Negative Workplace Gossip: Its Effect on Targets’ Behaviors, the Mediating Role of Guanxi Closeness, and the Moderating Effect of Need for … B Cheng, Y Peng, A Shaalan, M Tourky Journal of Business Ethics 182 (1), 287-302, 2023 | 33 | 2023 |
| Examining the spillover effects of problems at home on proactive customer service performance in the hospitality industry: The overlooked side of the work-family interface B Cheng, G Guo, Y Dong, Y Peng Journal of Hospitality Marketing & Management 30 (3), 354-372, 2021 | 28 | 2021 |
| Effects of creative atmosphere on tourists' post‐experience behaviors in creative tourism: The mediation roles of tourist inspiration and place attachment M Wei, M Liu, Y Peng, X Zhou, S Li International Journal of Tourism Research 25 (1), 79-96, 2023 | 24 | 2023 |
| Negative workplace gossip and targets’ subjective well-being: a moderated mediation model B Cheng, Y Peng, X Zhou, A Shaalan, M Tourky, Y Dong The International Journal of Human Resource Management 34 (9), 1757-1781, 2023 | 22 | 2023 |
| The effects of abusive supervision and motivational preference on employees’ innovative behavior J Tian, Y Peng, X Zhou Sustainability 12 (20), 8510, 2020 | 21 | 2020 |
| How and when does leader humility promote followers’ proactive customer service performance? Y Peng, J Tian, X Zhou, L Wu International Journal of Contemporary Hospitality Management 35 (5), 1585-1601, 2023 | 19 | 2023 |
| How negative workplace gossip undermines employees’ career growth: from a reputational perspective B Cheng, Y Peng, J Tian, A Shaalan International Journal of Contemporary Hospitality Management 36 (7), 2443-2462, 2024 | 11 | 2024 |
| How, when, and why high job performance is not always good: A three‐way interaction model Y Peng, B Cheng, J Tian, Z Zhang, X Zhou, K Zhou Journal of Organizational Behavior 45 (1), 81-96, 2024 | 10 | 2024 |
| Linking negative workplace gossip to deviant workplace behavior: A social cognitive perspective B Cheng, Z Zhang, Y Peng Current Psychology 43 (7), 6613-6626, 2024 | 1 | 2024 |
