| Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness H Han, SS Hyun Tourism management 46, 20-29, 2015 | 984 | 2015 |
| Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention H Han, SS Hyun International Journal of Hospitality Management 63, 82-92, 2017 | 560 | 2017 |
| Predictors of relationship quality and loyalty in the chain restaurant industry SS Hyun Cornell Hospitality Quarterly 51 (2), 251-267, 2010 | 466 | 2010 |
| Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry H Han, W Kim, SS Hyun International Journal of Hospitality Management 30 (3), 619-629, 2011 | 460 | 2011 |
| Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification J Yu, J Park, SS Hyun Journal of Hospitality Marketing & Management 30 (5), 529-548, 2021 | 424 | 2021 |
| Understanding the determinants of mobile banking continuance usage intention B Foroughi, M Iranmanesh, SS Hyun Journal of Enterprise Information Management 32 (6), 1015-1033, 2019 | 387 | 2019 |
| Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty H Han, SS Hyun International Journal of Hospitality Management 70, 75-84, 2018 | 285 | 2018 |
| The impact of advertising on patrons’ emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising … SS Hyun, W Kim, MJ Lee International Journal of Hospitality Management 30 (3), 689-700, 2011 | 277 | 2011 |
| What influences water conservation and towel reuse practices of hotel guests? H Han, SS Hyun Tourism Management 64, 87-97, 2018 | 274 | 2018 |
| Mobile taxi booking application service’s continuance usage intention by users GS Weng, S Zailani, M Iranmanesh, SS Hyun Transportation Research Part D: Transport and Environment 57, 207-216, 2017 | 274 | 2017 |
| The impact of brand authenticity on building brand love: An investigation of impression in memory and lifestyle-congruence A Manthiou, J Kang, SS Hyun, XX Fu International Journal of Hospitality Management 75, 38-47, 2018 | 263 | 2018 |
| Image congruence and relationship quality in predicting switching intention: Conspicuousness of product use as a moderator variable H Han, SS Hyun Journal of Hospitality & Tourism Research 37 (3), 303-329, 2013 | 253 | 2013 |
| Impact of lean manufacturing practices on firms’ sustainable performance: Lean culture as a moderator M Iranmanesh, S Zailani, SS Hyun, MH Ali, K Kim Sustainability 11 (4), 1112, 2019 | 232 | 2019 |
| Drivers and outcomes of Instagram Addiction: Psychological well-being as moderator S Ponnusamy, M Iranmanesh, B Foroughi, SS Hyun Computers in human behavior 107, 106294, 2020 | 226 | 2020 |
| Drivers of customer decision to visit an environmentally responsible museum: Merging the theory of planned behavior and norm activation theory H Han, SS Hyun Journal of Travel & Tourism Marketing 34 (9), 1155-1168, 2017 | 214 | 2017 |
| The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants: The moderating role of hiatus J Hwang, SS Hyun International Journal of Hospitality Management 33, 250-262, 2013 | 206 | 2013 |
| The antecedents and consequences of brand prestige in luxury restaurants J Hwang, SS Hyun Asia Pacific Journal of Tourism Research 17 (6), 656-683, 2012 | 206 | 2012 |
| Creating a model of customer equity for chain restaurant brand formation SS Hyun International Journal of Hospitality Management 28 (4), 529-539, 2009 | 203 | 2009 |
| Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty: An empirical analysis of coffeehouse brands YG Choi, CM Ok, SS Hyun International Journal of Contemporary Hospitality Management 29 (4), 1185-1202, 2017 | 190 | 2017 |
| Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis J Yu, J Seo, SS Hyun International Journal of Hospitality Management 93, 102768, 2021 | 177 | 2021 |
