The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective A Bonfanti, V Vigolo, G Yfantidou International Journal of Hospitality Management 94, 102871, 2021 | 229 | 2021 |
Drivers and barriers to clean cooking: A systematic literature review from a consumer behavior perspective V Vigolo, R Sallaku, F Testa Sustainability 10 (11), 4322, 2018 | 137 | 2018 |
Online travel behaviour across cohorts: T he impact of social influences and attitude on hotel booking intention I Confente, V Vigolo International Journal of Tourism Research 20 (5), 660-670, 2018 | 93 | 2018 |
Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic A Bonfanti, V Vigolo, G Yfantidou, R Gutuleac International Journal of Hospitality Management 109, 103416, 2023 | 52 | 2023 |
Investigating the attractiveness of an emerging long‐haul destination: Implications for loyalty V Vigolo International Journal of Tourism Research 17 (6), 564-576, 2015 | 47 | 2015 |
Older tourist behavior and marketing tools V Vigolo Springer International Publishing, 2017 | 45 | 2017 |
The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting V Vigolo, A Bonfanti, R Sallaku, J Douglas Psychology & Marketing 37 (3), 408-417, 2020 | 42 | 2020 |
Exploring city image: Residents’ versus tourists’ perceptions F Cassia, V Vigolo, MM Ugolini, R Baratta The TQM Journal 30 (5), 476-489, 2018 | 39 | 2018 |
Creating memorable shopping experiences to meet phygital customers' needs: evidence from sporting goods stores A Bonfanti, V Vigolo, V Vannucci, F Brunetti International Journal of Retail & Distribution Management 51 (13), 81-100, 2023 | 35 | 2023 |
Does this fit my style? The role of self-congruity in young women’s repurchase intention for intimate apparel V Vigolo, MM Ugolini Journal of Fashion Marketing and Management: An International Journal 20 (4 …, 2016 | 32 | 2016 |
Older tourists: An exploratory study on online behaviour V Vigolo, I Confente Information and Communication Technologies in Tourism 2014: Proceedings of …, 2013 | 31 | 2013 |
Hotel responses to guests’ online reviews: An exploratory study on communication styles A Bonfanti, V Vigolo, F Negri Information and Communication Technologies in Tourism 2016: Proceedings of …, 2016 | 30 | 2016 |
The effect of performance quality and customer education on attitudinal loyalty: A cross-country study of opera festival attendees V Vigolo, A Bonfanti, F Brunetti Nonprofit and Voluntary Sector Quarterly 48 (6), 1272-1295, 2019 | 28 | 2019 |
The effects of travel motivation on satisfaction: The case of older tourists V Vigolo, F Simeoni, F Cassia, MM Ugolini International Journal of Business and Social Science 9 (2), 19-30, 2018 | 28 | 2018 |
Improving online food ordering and delivery service quality by managing customer expectations: evidence from Italy A Bonfanti, C Rossato, V Vigolo, A Vargas-Sánchez British Food Journal 125 (13), 164-182, 2023 | 27 | 2023 |
Predicting customer loyalty to Airbnb using PLS-SEM: the role of authenticity, interactivity, involvement and customer engagement R Sallaku, V Vigolo The TQM Journal 36 (5), 1346-1368, 2024 | 26 | 2024 |
La letteratura italiana ed internazionale sul Destination Management A Bellagamba, F Brunetti, T Pencarelli, V Vigolo Il management dei sistemi turistici locali, strategie e strumenti per la …, 2007 | 25 | 2007 |
Levers supporting tariff growth for water services: evidence from a contingent valuation analysis A Guerrini, V Vigolo, G Romano, F Testa Journal of environmental management 207, 23-31, 2018 | 23 | 2018 |
Hotel attributes and visual image: A comparison between website and user-generated photos F Negri, V Vigolo Information and Communication Technologies in Tourism 2015: Proceedings of …, 2015 | 20 | 2015 |
Servicescape navigation: A customer typology based on the wayfinding ability of Italian hospital visitors A Bonfanti, V Vigolo, J Douglas, C Baccarani The TQM Journal 29 (4), 546-563, 2017 | 19 | 2017 |