| The contribution of vacations to quality of life S Dolnicar, V Yanamandram, K Cliff Annals of tourism research 39 (1), 59-83, 2012 | 589 | 2012 |
| Switching barriers in business‐to‐business services: a qualitative study V Yanamandram, L White International journal of service industry management 17 (2), 158-192, 2006 | 336 | 2006 |
| Why customers stay: reasons and consequences of inertia in financial services L White, V Yanamandram Managing Service Quality: An International Journal 14 (2/3), 183-194, 2004 | 237 | 2004 |
| Quality of life and tourism: A conceptual framework and novel segmentation base S Dolnicar, K Lazarevski, V Yanamandram Journal of business research 66 (6), 724-729, 2013 | 209 | 2013 |
| A model of customer retention of dissatisfied business services customers L White, V Yanamandram Managing Service Quality: An International Journal 17 (3), 298-316, 2007 | 196 | 2007 |
| Revisiting customer analytics capability for data-driven retailing MA Hossain, S Akter, V Yanamandram Journal of Retailing and Consumer Services 56, 102187, 2020 | 94 | 2020 |
| Why doesn't our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage MA Hossain, S Akter, V Yanamandram Journal of Business Research 131, 287-296, 2021 | 84 | 2021 |
| University marketing and consumer behaviour concerns: the shifting preference of university selection criteria in Indonesia A Kusumawati, VK Yanamandram, N Perera | 74 | 2010 |
| Does big data analytics influence frontline employees in services marketing? S Motamarri, S Akter, V Yanamandram Business Process Management Journal 23 (3), 623-644, 2017 | 72 | 2017 |
| Quality-of-life and travel motivations: integrating the two concepts in the Grevillea Model S Dolnicar, K Lazarevski, V Yanamandram Handbook of tourism and quality-of-life research: Enhancing the lives of …, 2011 | 70 | 2011 |
| Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis S Motamarri, S Akter, V Yanamandram International Journal of Information Management 54, 102177, 2020 | 64 | 2020 |
| Editorial 17.4: Advancing Non-placement Work-integrated Learning Across the Degree B Dean, MJ Eady, V Yanamandram Journal of University Teaching & Learning Practice 17 (4), 1, 2020 | 59 | 2020 |
| The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery E Mazaheri, DZ Basil, V Yanamandram, Z Daroczi Journal of Retailing and Consumer Services 18 (3), 235-245, 2011 | 59 | 2011 |
| Student experiences and perceptions of team-teaching in a large undergraduate class V Yanamandram, G Noble Journal of University Teaching & Learning Practice 3 (1), 56-74, 2006 | 56 | 2006 |
| Are inertia and calculative commitment distinct constructs? An empirical study in the financial services sector V Yanamandram, L White International Journal of Bank Marketing 28 (7), 569-584, 2010 | 53 | 2010 |
| An institutional framework for scaffolding work-integrated learning across a degree B Dean, V Yanamandram, MJ Eady, T Moroney, N O'Donnell, ... Journal of University Teaching & Learning Practice 17 (4), 6, 2020 | 46 | 2020 |
| Dynamic, interactive survey questions can increase survey data quality S Dolnicar, B Grün, V Yanamandram Journal of Travel & Tourism Marketing 30 (7), 690-699, 2013 | 45 | 2013 |
| An empirical analysis of the retention of dissatisfied business services customers using structural equation modelling V Yanamandram, L White Australasian Marketing Journal 18 (4), 222-232, 2010 | 44 | 2010 |
| Exploratory and confirmatory factor analysis of the perceived switching costs model in the business services sector VK Yanamandram, L White | 35 | 2006 |
| Team teaching: student reflections of its strengths and weaknesses VK Yanamandram, GI Noble | 35* | 2005 |