| Trust in humanoid robots: implications for services marketing MME Van Pinxteren, RWH Wetzels, J Rüger, M Pluymaekers, M Wetzels Journal of Services Marketing 33 (4), 507-518, 2019 | 473 | 2019 |
| Human-like communication in conversational agents: a literature review and research agenda MME Van Pinxteren, M Pluymaekers, JGAM Lemmink Journal of Service Management 31 (2), 203-225, 2020 | 248 | 2020 |
| Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents MME van Pinxteren, M Pluymaekers, J Lemmink, A Krispin Psychology & Marketing 40 (5), 938-953, 2023 | 38 | 2023 |
| Should Conversational Agents Care About Our Gender Identity? A Cocchi, T Bosse, M van Pinxteren International Workshop on Chatbot Research and Design, 149-163, 2023 | 2 | 2023 |
| Moving beyond warmth and competence: Understanding users’ needs for social cues in service interactions with conversational agents M van Pinxteren, M Pluymaekers OSF, 2024 | | 2024 |
| Conversational AI: Gebruikersperspectief op merkcommunicatie met conversational agents C Liebrecht, C van Hooijdonk, C Ischen, M van Pinxteren SWOCC, 2024 | | 2024 |
| Hoe menselijk is wenselijk? Het verbeteren van service-interacties met conversational agents M van Pinxteren Tijdschrift voor Communicatiewetenschap 51 (2), 183-220, 2023 | | 2023 |
| Enhancing service interactions with conversational agents MME van Pinxteren https://cris.maastrichtuniversity.nl/en/publications/enhancing-service …, 2022 | | 2022 |
Jos Lemminkhoogleraar marketing, Maastricht UniversityΗ διεύθυνση ηλεκτρονικού ταχυδρομείου έχει επαληθευτεί στον τομέα maastrichtuniversity.nl