| The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews Z Zhang, Q Ye, R Law, Y Li International Journal of Hospitality Management 29 (4), 694-700, 2010 | 1290 | 2010 |
| Sentiment classification of online reviews to travel destinations by supervised machine learning approaches Q Ye, Z Zhang, R Law Expert systems with applications 36 (3), 6527-6535, 2009 | 977 | 2009 |
| The business value of online consumer reviews and management response to hotel performance KL Xie, Z Zhang, Z Zhang International Journal of Hospitality Management 43, 1-12, 2014 | 808 | 2014 |
| Determinants of hotel room price: An exploration of travelers' hierarchy of accommodation needs Z Zhang, Q Ye, R Law International Journal of Contemporary Hospitality Management 23 (7), 972-981, 2011 | 388 | 2011 |
| Sentiment classification of Internet restaurant reviews written in Cantonese Z Zhang, Q Ye, Z Zhang, Y Li Expert Systems with Applications 38 (6), 7674-7682, 2011 | 377 | 2011 |
| Effects of managerial response on consumer eWOM and hotel performance: Evidence from TripAdvisor KL Xie, Z Zhang, Z Zhang, A Singh, SK Lee International Journal of Contemporary Hospitality Management 28 (9), 2013-2034, 2016 | 246 | 2016 |
| The power of expert identity: How website-recognized expert reviews influence travelers' online rating behavior Z Zhang, Z Zhang, Y Yang Tourism Management 55, 15-24, 2016 | 223 | 2016 |
| Factors influencing the effectiveness of online group buying in the restaurant industry Z Zhang, Z Zhang, F Wang, R Law, D Li International Journal of Hospitality Management 35, 237-245, 2013 | 173 | 2013 |
| Positive and negative word of mouth about restaurants: Exploring the asymmetric impact of the performance of attributes Z Zhang, Z Zhang, R Law Asia Pacific Journal of Tourism Research 19 (2), 162-180, 2014 | 122 | 2014 |
| Booking now or later: do online peer reviews matter? Z Zhang, S Liang, H Li, Z Zhang International Journal of Hospitality Management 77, 147-158, 2019 | 118 | 2019 |
| The structure of customer satisfaction with cruise-line services: An empirical investigation based on online word of mouth Z Zhang, Q Ye, H Song, T Liu Current Issues in Tourism 18 (5), 450-464, 2015 | 105 | 2015 |
| Exploring the impact of personalized management responses on tourists’ satisfaction: A topic matching perspective X Zhang, S Qiao, Y Yang, Z Zhang Tourism Management 76, 103953, 2020 | 101 | 2020 |
| Predictors of the authenticity of Internet health rumours Z Zhang, Z Zhang, H Li Health Information & Libraries Journal 32 (3), 195-205, 2015 | 87 | 2015 |
| Is peer evaluation of consumer online reviews socially embedded?–An examination combining reviewer’s social network and social identity H Li, Z Zhang, F Meng, R Janakiraman International Journal of Hospitality Management 67, 143-153, 2017 | 85 | 2017 |
| “When you write review” matters: The interactive effect of prior online reviews and review temporal distance on consumers’ restaurant evaluation H Li, Z Zhang, F Meng, Z Zhang International Journal of Contemporary Hospitality Management 31 (3), 1273-1291, 2019 | 80 | 2019 |
| Posting reviews on OTAs: Motives, rewards and effort X Liu, Z Zhang, R Law, Z Zhang Tourism Management 70, 230-237, 2019 | 79 | 2019 |
| An interplay model for rumour spreading and emergency development Z Zhang, Z Zhang Physica A: Statistical Mechanics and its Applications 388 (19), 4159-4166, 2009 | 79 | 2009 |
| Regional effects on customer satisfaction with restaurants Z Zhang, Z Zhang, R Law International Journal of Contemporary Hospitality Management 25 (5), 705-722, 2013 | 77 | 2013 |
| 互联网商品评论情感分析研究综述 张紫琼， 叶强， 李一军 管理科学学报 13 (006), 84-96, 2010 | 76 | 2010 |
| Impacts of gratifications on consumers’ emotions and continuance use intention: An empirical study of Weibo in China ICW Gogan, Z Zhang, ED Matemba Sustainability 10 (9), 3162, 2018 | 75 | 2018 |
