| SMEs Social media adoption and financial and non-financial marketing performance H Amegbe, NPG Zungu, C Hanu Management Science Letters 13 (3), 162-174, 2023 | 10 | 2023 |
| Service Quality of Public Technical Vocational Education and Training Colleges in South Africa: Customer Expectations and Perceptions NPG Zungu, LM Lekhanya Journal of Economics and Behavioral Studies 10 (6), 182-190, 2018 | 6 | 2018 |
| Young clients’ attitudes to service quality at retail banks in a developing country NPG Zungu, RB Mason Banks & bank systems, 44-53, 2017 | 5 | 2017 |
| The dynamics of customer value and brand love among shoppers in emerging market H Amegbe, C Hanu, NPG Zungu Cogent Business & Management 10 (3), 2272382, 2023 | 4 | 2023 |
| How does SME social media adoption drive marketing performance? H Amegbe, NPG Zungu, ES Asamoah African Journal of Inter/Multidisciplinary Studies 5 (1), 1-17, 2023 | 3 | 2023 |
| Examining the Impact of Sports Sponsorship on Fan Attitude and Purchase Intentions towards Sponsors' Products in Professional Football: A Study of the Ghanaian Fan Base A Sarpong, NPG Zungu International Journal of Membrane Science and Technology 10 (2), 2658-2672, 2023 | 1 | 2023 |
| Service quality at retail banks in Durban NPG Zungu Durban University of Technology, 2012 | 1 | 2012 |
| AI-driven self-service for enhanced customer experience outcomes in the banking sector NPG Zungu, H Amegbe, C Hanu, ES Asamoah Cogent Business & Management 12 (1), 2025 | | 2025 |
| Sports sponsorship, brand image, and purchase intentions toward sponsors' products A Sarpong, NPG Zungu Managing Sport and Leisure, 1-18, 2025 | | 2025 |
| Student Expectations of Service Quality in Technical and Vocational Education: A Comprehensive Analysis of Service Quality Dimensions NPG Zungu, M Ngibe The Seybold Report 19 (11), 2024 | | 2024 |
| An Assessment of Service Quality at Selected Public Technical, Vocational, and Training Colleges in KwaZulu-Natal NPG Zungu Durban University of Technology, 2020 | | 2020 |
