| Will video be the next generation of e-commerce product reviews? Presentation format and the role of product type P Xu, L Chen, R Santhanam Decision Support Systems 73, 85-96, 2015 | 268 | 2015 |
| Blockchain as supply chain technology: considering transparency and security P Xu, J Lee, JR Barth, RG Richey International Journal of Physical Distribution & Logistics Management 51 (3 …, 2021 | 167 | 2021 |
| The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recovery TJ Bacile, JS Wolter, AM Allen, P Xu Journal of Interactive Marketing 44 (1), 60-81, 2018 | 144 | 2018 |
| Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentions JS Wolter, D Bock, J Mackey, P Xu, JS Smith Journal of the Academy of Marketing Science 47, 815-836, 2019 | 101 | 2019 |
| Effect of Crowd Voting on Participation in Crowdsourcing Contests L Chen, P Xu, D Liu Journal of Management Information Systems 37 (2), 510-535, 2020 | 87* | 2020 |
| Product engagement and identity signaling: The role of likes in social commerce for fashion products P Xu, D Liu Information & Management 56 (2), 143-154, 2019 | 50 | 2019 |
| An extended reciprocity cycle of gratitude: How gratitude strengthens existing and initiates new customer relationships D Bock, V Thomas, J Wolter, C Saenger, P Xu Psychology & Marketing 38 (3), 564-576, 2021 | 31 | 2021 |
| How online incivility affects consumer engagement behavior on brands’ social media JS Wolter, TJ Bacile, P Xu Journal of Service Research 26 (1), 103-119, 2023 | 30 | 2023 |
| Pandemic-Triggered Adoption of Telehealth in Underserved Communities: Descriptive Study of Pre- and Postshutdown Trends P Xu, M Hudnall, S Zhao, U Raja, J Parton, D Lewis Journal of Medical Internet Research 24 (7), e38602, 2022 | 30 | 2022 |
| Cryptocurrency valuation and ethics: A text analytic approach JR Barth, HSB Herath, TC Herath, P Xu Journal of Management Analytics 7 (3), 367-388, 2020 | 30 | 2020 |
| China’s Shadow Banking Sector: Beneficial or Harmful to Economic Growth? JR Barth, T Li, W Shi, P Xu Journal of Financial Economic Policy 7 (4), 2015 | 16 | 2015 |
| Mobile Augmented Reality, Product Sales, and Consumer Evaluations: Evidence from a Natural Experiment P Xu, D Liu, J Lee Proceedings of the 39th International Conference on Information Systems, 2018 | 11 | 2018 |
| Measuring service quality with text analytics: Considering both importance and performance of consumer opinions on social and non-social online platforms L Lu, P Xu, YY Wang, Y Wang Journal of Business Research 169, 114298, 2023 | 10 | 2023 |
| Health Goal Attainment of Patients With Chronic Diseases in Web-Based Patient Communities: Content and Survival Analysis J Song, P Xu, DB Paradice Journal of Medical Internet Research 22 (9), e19895, 2020 | 9 | 2020 |
| Healthier together: Social support, self-regulation and goal management for chronic conditions in online health communities J Song, P Xu Information & Management 60 (7), 103830, 2023 | 8 | 2023 |
| Use of electronic word of mouth as quality metrics: A comparison of airline reviews on Twitter and Skytrax L Lu, A Mitra, YY Wang, Y Wang, P Xu Proceedings of the 55th Hawaii International Conference on System Sciences, 2022 | 8 | 2022 |
| The Effectiveness of Social Media-Enabled Patient Communities on Health Goal Attainment: An Approach of Survival Analysis J Song, P Xu Proceedings of the 51st Hawaii International Conference on System Sciences, 2018 | 2 | 2018 |
| Visual Presentation Modes in Online Product Reviews and Their Effects on Consumer Responses P Xu, L Chen, L Wu, R Santhanam Proceedings of the 18th Americas Conference on Information Systems, 2012 | 2 | 2012 |
| Gratitude with Expectations: Exploring the Role of Restaurant Delivery and Food Availability on Online Customer Reviews During the COVID-19 Pandemic A Avery, P Xu AMCIS 2023 Proceedings, 2023 | 1 | 2023 |
| Antecedents and Consequences of Blockchain Innovations S Zhao, P Xu The Annual Americas Conference on Information Systems 2022 Proceedings. 5., 2022 | 1 | 2022 |
Liang ChenWest Texas A&M UniversityVerified email at wtamu.edu