| Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies JC Bertot, PT Jaeger, JM Grimes Government information quarterly 27 (3), 264-271, 2010 | 3588 | 2010 |
| The impact of polices on government social media usage: Issues, challenges, and recommendations JC Bertot, PT Jaeger, D Hansen Government information quarterly 29 (1), 30-40, 2012 | 1378 | 2012 |
| Promoting transparency and accountability through ICTs, social media, and collaborative e‐government J Carlo Bertot, PT Jaeger, JM Grimes Transforming government: people, process and policy 6 (1), 78-91, 2012 | 834 | 2012 |
| Transparency and technological change: Ensuring equal and sustained public access to government information PT Jaeger, JC Bertot Government information quarterly 27 (4), 371-376, 2010 | 693 | 2010 |
| Social media technology and government transparency JC Bertot, PT Jaeger, S Munson, T Glaisyer Computer 43 (11), 53-59, 2010 | 496 | 2010 |
| Universal and contextualized public services: Digital public service innovation framework J Bertot, E Estevez, T Janowski Government information quarterly 33 (2), 211-222, 2016 | 382 | 2016 |
| Big data, open government and e-government: Issues, policies and recommendations JC Bertot, U Gorham, PT Jaeger, LC Sarin, H Choi Information polity 19 (1-2), 5-16, 2014 | 360 | 2014 |
| Citizen-centered e-government services: benefits, costs, and research needs. JC Bertot, PT Jaeger, CR McClure DG. O, 137-142, 2008 | 323 | 2008 |
| The intersection of public policy and public access: Digital divides, digital literacy, digital inclusion, and public libraries PT Jaeger, JC Bertot, KM Thompson, SM Katz, EJ DeCoster Public library quarterly 31 (1), 1-20, 2012 | 307 | 2012 |
| Agile government: Systematic literature review and future research I Mergel, Y Gong, J Bertot Government Information Quarterly 35 (2), 291-298, 2018 | 269 | 2018 |
| User-centered e-government: Challenges and benefits for government Web sites JC Bertot, PT Jaeger Government Information Quarterly 2 (23), 163-168, 2006 | 257 | 2006 |
| The multiple dimensions of the digital divide: more than the technology'haves' and'have nots' JC Bertot Government Information Quarterly 2 (20), 185-191, 2003 | 248 | 2003 |
| E-government: Initiatives, developments, and issues. D Aldrich, JC Bertot, CR McClure Government information quarterly 19 (4), 349-55, 2002 | 229 | 2002 |
| The E-Government paradox: Better customer service doesn't necessarily cost less JC Bertot, PT Jaeger Government Information Quarterly 2 (25), 149-154, 2008 | 222 | 2008 |
| Big data and e-government: issues, policies, and recommendations JC Bertot, H Choi Proceedings of the 14th annual international conference on digital …, 2013 | 209 | 2013 |
| Designing, implementing, and evaluating user-centered and citizen-centered e-government PT Jaeger, JC Bertot Technology Enabled Transformation of the Public Sector: Advances in E …, 2012 | 203 | 2012 |
| Public access computing and Internet access in public libraries: The role of public libraries in e-government and emergency situations JC Bertot, PT Jaeger, LA Langa, CR McClure First Monday, 2006 | 203 | 2006 |
| Rural public libraries and digital inclusion: Issues and challenges B Real, JC Bertot, PT Jaeger Information Technology and Libraries 33 (1), 6-24, 2014 | 189 | 2014 |
| Digital literacy and digital inclusion: Information policy and the public library KM Thompson, PT Jaeger, NG Taylor, M Subramaniam, JC Bertot Rowman & Littlefield, 2014 | 169 | 2014 |
| The impacts of free public Internet access on public library patrons and communities JC Bertot, CR McClure, PT Jaeger The Library Quarterly 78 (3), 285-301, 2008 | 168 | 2008 |
Ursula GorhamLecturer, College of Information StudiesVerified email at umd.edu
