| Value creation and destruction involving multiple public service organizations: a focus on frontline employees D Gyllenhammar, E Eriksson, M Löfgren Public Management Review, 1-22, 2023 | 15 | 2023 |
| Theory and practice of customer-related improvements: a systematic literature review D Gyllenhammar, E Eriksson, H Eriksson Total Quality Management & Business Excellence 34 (1-2), 201-219, 2023 | 8 | 2023 |
| How to facilitate improvements in public service systems: propositions for action D Gyllenhammar, P Hammersberg International Journal of Quality & Reliability Management 40 (6), 1429-1448, 2023 | 6 | 2023 |
| Professionals’ experiences of what affects health outcomes in the sick leave and rehabilitation process—A qualitative study from primary care level M Löfgren, K Törnbom, D Gyllenhammar, L Nordeman, G Rembeck, ... Plos one 19 (7), e0306126, 2024 | 3 | 2024 |
| Exploring organisational support to apply best practice in the sick leave and rehabilitation process from a multiprofessional front-line perspective: a qualitative study M Löfgren, D Gyllenhammar, D Hange, L Nordeman, G Rembeck, ... BMJ open 14 (11), e085826, 2024 | 1 | 2024 |
| Managing Late Changes in a Global Developing and Manufacturing Organisation D Gyllenhammar, N Yousif | 1 | 2018 |
| A systems perspective on gaps in the person-centered sick leave and rehabilitation process: a Swedish interview study M Löfgren, K Törnbom, D Gyllenhammar, L Nordeman, G Rembeck, ... Scandinavian Journal of Primary Health Care, 1-14, 2024 | | 2024 |
| Understanding Improvements: Value Creation in Public Service Systems D Gyllenhammar PQDT-Global, 2024 | | 2024 |
| Improvements for Value Creation in Public Services: The Case of the Swedish Sick Leave System DLM Gyllenhammar Chalmers University of Technology, 2022 | | 2022 |
| Improvements for value creation in public services DLM Gyllenhammar PQDT-Global, 2022 | | 2022 |
Erik Masao ErikssonAssociate Professor, PhD, University of Borås, SwedenVerified email at hb.se