| Blame the bot: Anthropomorphism and anger in customer–chatbot interactions C Crolic, F Thomaz, R Hadi, AT Stephen Journal of Marketing 86 (1), 132-148, 2022 | 492 | 2022 |
| Learning from the Dark Web: leveraging conversational agents in the era of hyper-privacy to enhance marketing F Thomaz, C Salge, E Karahanna, J Hulland Journal of the Academy of Marketing Science 48, 43-63, 2020 | 248 | 2020 |
| How consumer digital signals are reshaping the customer journey DA Schweidel, Y Bart, JJ Inman, AT Stephen, B Libai, M Andrews, ... Journal of the Academy of Marketing Science 50 (6), 1257-1276, 2022 | 108 | 2022 |
| How achieving the dual goal of customer satisfaction and efficiency in mergers affects a firm’s long-term financial performance V Swaminathan, C Groening, V Mittal, F Thomaz Journal of Service Research 17 (2), 182-194, 2014 | 98 | 2014 |
| What goes around comes around: The impact of marketing alliances on firm risk and the moderating role of network density F Thomaz, V Swaminathan Journal of Marketing 79 (5), 63-79, 2015 | 84 | 2015 |
| The digital and physical footprint of dark net markets F Thomaz Journal of International Marketing 28 (1), 66-80, 2020 | 15 | 2020 |
| The link between wildlife trade and the global donkey skin product network S Su, EA Macdonald, M Beseng, F Thomaz, DW Macdonald Conservation Science and Practice 4 (6), e12676, 2022 | 7 | 2022 |
| Ethics for AI in Business F Thomaz, N Efremova, F Mazzi, G Clark, E MacDonald, R Hadi, JJ Bell, ... Available at SSRN 3871867, 2021 | 6 | 2021 |
| Understanding consumer attention on mobile devices N Efremova, N Hajimirza, D Bassett, F Thomaz 2020 15th IEEE International Conference on Automatic Face and Gesture …, 2020 | 4 | 2020 |
| Characterising the links between the trade in donkey skins for traditional Chinese medicine and timber of conservation concern S Su, EA Macdonald, N Arcilla, M Beseng, F Thomaz, DW Macdonald Global Ecology and Conservation 46, e02598, 2023 | 2 | 2023 |
| Comparing the principal eigenvector of a hypergraph and its shadows GJ Clark, F Thomaz, AT Stephen Linear Algebra and its Applications 673, 46-68, 2023 | 2 | 2023 |
| Ad Net Zero: Conceptual Framework for Integrating Advertising and Advertised Emissions F Thomaz Available at SSRN 4337355, 2023 | 1 | 2023 |
| Ghosts in the dark: How to prepare for times of hyper-privacy F Thomaz NIM Marketing Intelligence Review 13 (1), 36-41, 2021 | 1 | 2021 |
| What Goes Around Comes Around: Spreading Risk Through Strategic Alliances in Highly Embedded Networks F Thomaz, V Swaminathan Journal of Marketing 79 (5), 63-79, 2015 | 1 | 2015 |
| Using social media monitoring data to forecast online word of mouth valence: A network-based perspective F Thomaz, AT Stephen, V Swaminathan Available at SSRN 2288062, 2013 | 1 | 2013 |
| EXPRESS: Beyond the Pair: Media Archetypes and Complex Channel Synergies in Advertising JJ Bell, F Thomaz, AT Stephen Journal of Marketing, 00222429241302808, 2024 | | 2024 |
| On the Effect of Data Dimensionality on Eigenvector Centrality GJ Clark, F Thomaz, A Stephen arXiv preprint arXiv:2201.12034, 2022 | | 2022 |
| No Silver Bullet: Cross-Media Complementarity JJ Bell, F Thomaz, AT Stephen Available at SSRN 3836621, 2021 | | 2021 |
| The Machine Age of Consumer Research: How Robot-Based Expression Modalities Alter Perception and Choice J Schroeder, N Epley, N Castelo, B Schmitt, M Sarvary, A Bergner, ... Advances in Consumer Research 47, 2019 | | 2019 |
| Using Social Media Monitoring Data to Forecast Online Word-of-Mouth Valence: A Network Autoregressive Approach F Thomaz, AT Stephen, V Swaminathan Saïd Business School WP 15, 2015 | | 2015 |
Rhonda HadiUniversity of OxfordVerified email at sbs.ox.ac.uk