Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic L Plé, RC Cáceres Journal of Services Marketing, 2010 | 1227 | 2010 |
Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda M Mustak, J Salminen, L Plé, J Wirtz Journal of Business Research 124, 389-404, 2021 | 456 | 2021 |
Studying customers’ resource integration by service employees in interactional value co-creation L Plé Journal of Services Marketing 30 (2), 152-164, 2016 | 248 | 2016 |
Customer-integrated business models: a theoretical framework L Plé, X Lecocq, J Angot M@ n@ gement, 226-265, 2010 | 215 | 2010 |
Why do we need research on value co-destruction? L Plé Journal of Creating Value 3 (2), 162-169, 2017 | 148 | 2017 |
Serving poor people in rich countries: the bottom-of-the-pyramid business model solution J Angot, L Plé Journal of Business Strategy 36 (2), 3-15, 2015 | 135 | 2015 |
A critical analysis of service ecosystems research: rethinking its premises to move forward M Mustak, L Plé Journal of Services Marketing 34 (3), 399-413, 2020 | 77 | 2020 |
Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems L Plé, C Demangeot Journal of Business Research 117, 886-896, 2020 | 70 | 2020 |
Exploitation and exploration of IT in times of pandemic: from dealing with emergency to institutionalising crisis practices A Carugati, L Mola, L Plé, M Lauwers, A Giangreco European Journal of Information Systems 29 (6), 762-777, 2020 | 61 | 2020 |
Emergence of value co-destruction in B2B context I Lefebvre, L Plé Service dominant logic, network & systems theory and service science …, 2011 | 50 | 2011 |
Managing multichannel coordination in retail banking: the influence of customer participation L Plé International Journal of Bank Marketing 24 (5), 327-345, 2006 | 36 | 2006 |
Une épistémologie à hauteur d’homme: l’anthropologie interprétative de Clifford Geertz et son apport potentiel à la recherche francophone en management 1 B Leca 2, L Plé 3 Revue management et avenir, 35-52, 2013 | 32* | 2013 |
How does the customer fit in relational coordination? An empirical study in multichannel retail banking L Plé M@n@gement 16 (1), 1-30, 2013 | 21 | 2013 |
Customers as creative resources: their influence on firm freedom L Plé, X Lecocq Journal of Business Strategy 36 (4), 11-22, 2015 | 19 | 2015 |
Knowledge sharing in the age of web 2.0: A social capital perspective F Deltour, L Plé, CS Roussel Knowledge management 2.0: organizational models and enterprise strategies …, 2012 | 13 | 2012 |
L'impact du client sur la coordination d'un réseau de distribution multicanal: le cas de la banque de détail L Plé 13e conférence de l'AIMS, 2004 | 13* | 2004 |
Le client coconcepteur, coproducteur, codistributeur... J Angot, X Lecocq, L Plé L’Expansion Management Review, 108-121, 2010 | 12 | 2010 |
Intégrer les clients dans le business model L Plé, X Lecocq Stratégie clients-Point de vue d’experts sur filemanagement de la relation …, 2012 | 9 | 2012 |
Business cooperatives: when does sharing become a drawback? B Roux, L Plé Journal of Business Strategy 38 (4), 11-20, 2017 | 8 | 2017 |
Using machine learning to develop customer insights from user-generated content M Mustak, H Hallikainen, T Laukkanen, L Plé, LD Hollebeek, M Aleem Journal of Retailing and Consumer Services 81, 104034, 2024 | 2 | 2024 |