Osman M. Karatepe

Cited by

	All	Since 2020
Citations	26741	14814
h-index	91	74
i10-index	182	171

3200

1600

800

2400

2007200820092010201120122013201420152016201720182019202020212022202320242025139 168 247 342 512 573 743 946 1091 1404 1480 1800 2119 2402 2655 3101 3133 3115 378

Public access

View all

0 articles

1 article

available

not available

Based on funding mandates

Co-authors

Emin BabakusProfessor of Marketing (emeritus), University of MemphisVerified email at memphis.edu
Turgay AvciFaculty of Tourism, Eastern Mediterranean UniversityVerified email at emu.edu.tr
Taegoo Terry Kim, Ph.D., ProfessorDepartment of Global Business, Kyung Hee UniversityVerified email at khu.ac.kr
Hamed Rezapouraghdam, Ph.D.Tourism Faculty Member, Eastern Mediterranean UniversityVerified email at emu.edu.tr
Fevzi OkumusCFHLA Preeminent Chair Professor, University of Central Florida, Rosen College of HospitalityVerified email at ucf.edu
Assoc. Prof. Dr. Georgiana Karadas(R...Cyprus International UniversityVerified email at ciu.edu.tr
M.Mithat ÜnerAtılım University-School of BusinessVerified email at atilim.edu.tr
Orhan UludagProfessor, Central Asian UniversityVerified email at centralasian.uz
Gyehee Lee, G. Lee, G.H. LeeKyung Hee UniversityVerified email at khu.ac.kr
Hasan KILIÇprofessor of Tourism and Hospitality ManagementVerified email at emu.edu.tr
Olusegun A. Olugbade, PhD PgCLTH...Assistant Professor, School of Tourism & Hotel Management, Cyprus International University, TRNCVerified email at ciu.edu.tr
Anastasia ÖztürkFaculty of Business and Economics, Eastern Mediterranean UniversityVerified email at emu.edu.tr
Tuna KaratepeEastern Mediterranean UniversityVerified email at emu.edu.tr
Mona BouzariAssociate Professor, Tourism and Hotel ManagementVerified email at eul.edu.tr
Sanaz VatankhahUniversity of BedfordshireVerified email at beds.ac.uk
Dr. Emmanuel Twumasi AmpofoKwame Nkrumah University of Science and TechnologyVerified email at knust.edu.gh
Prof. Dr. Alptekin SökmenAnkara Hacı Bayram Veli Üniversitesi İktisadi ve İdari Bilimler FakültesiVerified email at hbv.edu.tr
Lulu BaddarEastern Mediterranean UniversityVerified email at mdx.ac.ae
Homayoun Pasha SafaviCyprus International UniversityVerified email at ciu.edu.tr
Mine HaktanirAssociate professorVerified email at emu.edu.tr

Osman M. Karatepe

Vice Rector (Academic Affairs) and Professor of Marketing, Eastern Mediterranean University

Verified email at emu.edu.tr - Homepage

Hospitality Tourism Internal marketing services marketing strategic management


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
The effect of management commitment to service quality on employees' affective and performance outcomes E Babakus, U Yavas, OM Karatepe, T Avci Journal of the Academy of Marketing Science 31 (3), 272-286, 2003	1119	2003
High-performance work practices and hotel employee performance: The mediation of work engagement OM Karatepe International Journal of Hospitality Management 32 (1), 132-140, 2013	1040	2013
Measuring service quality of banks: Scale development and validation OM Karatepe, U Yavas, E Babakus Journal of Retailing and Consumer Services 12 (5), 373-383, 2005	775	2005
Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees OM Karatepe, H Kilic Tourism management 28 (1), 238-252, 2007	626	2007
Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty OM Karatepe International Journal of Hospitality Management 25 (1), 69-90, 2006	547	2006
The effects of selected individual characteristics on frontline employee performance and job satisfaction OM Karatepe, O Uludag, I Menevis, L Hadzimehmedagic, L Baddar Tourism Management 27 (4), 547-560, 2006	533	2006
The effects of work overload and work-family conflict on job embeddedness and job performance: The mediation of emotional exhaustion OM Karatepe International Journal of Contemporary Hospitality Management 25 (4), 614-634, 2013	517	2013
The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees OM Karatepe, A Sokmen Tourism management 27 (2), 255-268, 2006	517	2006
The effects of job and personal resources on hotel employees’ work engagement OM Karatepe, OA Olugbade International Journal of Hospitality Management 28 (4), 504-512, 2009	489	2009
Do psychological capital and work engagement foster frontline employees’ satisfaction? A study in the hotel industry OM Karatepe, G Karadas International Journal of Contemporary Hospitality Management 27 (6), 1254-1278, 2015	476	2015
Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels OM Karatepe, O Uludag International Journal of Hospitality Management 26 (3), 645-665, 2007	453	2007
The effects of work-family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front-line employees OM Karatepe, M Tekinkus International Journal of Bank Marketing 24 (3), 173-193, 2006	433	2006
Attitudinal and behavioral consequences of work-family conflict and family-work conflict: does gender matter? U Yavas, E Babakus, OM Karatepe International Journal of Service Industry Management 19 (1), 7-31, 2008	382	2008
An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travelers K Hur, TT Kim, OM Karatepe, G Lee Tourism Management 63 (December), 170-178, 2017	377	2017
High-performance work practices, work social support and their effects on job embeddedness and turnover intentions OM Karatepe International Journal of Contemporary Hospitality Management 25 (6), 903-921, 2013	373	2013
Emotional dissonance and emotional exhaustion among hotel employees in Nigeria OM Karatepe, KD Aleshinloye International Journal of Hospitality Management 28 (3), 349-358, 2009	362	2009
An empirical study of the selected consequences of frontline employees’ work–family conflict and family–work conflict OM Karatepe, L Baddar Tourism Management 27 (5), 1017-1028, 2006	341	2006
Perceived organizational support, career satisfaction, and performance outcomes: a study of hotel employees in Cameroon OM Karatepe International Journal of Contemporary Hospitality Management 24 (5), 735-752, 2012	326	2012
Outcomes of customer verbal aggression among hotel employees OM Karatepe, I Yorganci, M Haktanir International Journal of Contemporary Hospitality Management 21 (6), 713-733, 2009	314	2009
The Mediating Role of Work Engagement in the Relationship between High-Performance Work Practices and Job Outcomes of Employees in Nigeria OM Karatepe, OA Olugbade International Journal of Contemporary Hospitality Management 28 (10), 2350-2371, 2016	299	2016

The system can't perform the operation now. Try again later.

Articles 1–20

Citations per year

Duplicate citations

Merged citations

Add co-authorsCo-authors

Follow

Cited by

Co-authors