| What do hotel customers complain about? Text analysis using structural topic model N Hu, T Zhang, B Gao, I Bose Tourism Management 72, 417-426, 2019 | 431 | 2019 |
| Health information privacy concerns, antecedents, and information disclosure intention in online health communities X Zhang, S Liu, X Chen, L Wang, B Gao, Q Zhu Information & Management 55 (4), 482-493, 2018 | 422 | 2018 |
| How power distance affects online hotel ratings: The positive moderating roles of hotel chain and reviewers’ travel experience B Gao, X Li, S Liu, D Fang Tourism management 65, 176-186, 2018 | 267 | 2018 |
| Impacts of COVID-19 on tourists' destination preferences: Evidence from China X Li, J Gong, B Gao, P Yuan Annals of Tourism Research 90, 103258, 2021 | 162 | 2021 |
| Follow the herd or be myself? An analysis of consistency in behavior of reviewers and helpfulness of their reviews B Gao, N Hu, I Bose Decision Support Systems 95, 1-11, 2017 | 128 | 2017 |
| Physician voice characteristics and patient satisfaction in online health consultation S Liu, M Zhang, B Gao, G Jiang Information & Management, 103233, 2020 | 104 | 2020 |
| Doctors’ provision of online health consultation service and patient review valence: evidence from a quasi-experiment S Liu, H Wang, B Gao, Z Deng Information & Management, 103360, 2022 | 56 | 2022 |
| Discovering research topics from library electronic references using latent Dirichlet allocation D Fang, H Yang, B Gao, X Li Library Hi Tech 36 (3), 400-410, 2018 | 52 | 2018 |
| Free add-on services and perceived value in competitive environments: Evidence from online hotel reviews S Liu, B Gao, M Gallivan, Y Gong International journal of hospitality management 90, 102611, 2020 | 49 | 2020 |
| Different voices between Airbnb and hotel customers: An integrated analysis of online reviews using structural topic model B Gao, M Zhu, S Liu, M Jiang Journal of Hospitality and Tourism Management 51, 119-131, 2022 | 47 | 2022 |
| To be similar or to be different? The effect of hotel managers’ rote response on subsequent reviews S Liu, N Wang, B Gao, M Gallivan Tourism Management 86, 104346, 2021 | 46 | 2021 |
| Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms S Liu, G Si, B Gao Decision Support Systems 157, 113754, 2022 | 43 | 2022 |
| Intangible asset value of employee satisfaction in high-contact services R Fang, B Gao, N Hu International Journal of Hospitality Management 94, 102810, 2021 | 42 | 2021 |
| Hybrid influences of social subsystem and technical subsystem risks in the crowdsourcing marketplace S Liu, F Xia, B Gao, G Jiang, J Zhang IEEE Transactions on Engineering Management 68 (2), 513-527, 2021 | 33 | 2021 |
| Size and growth dynamics of online stores: A case of China’s Taobao. com B Gao, WKV Chan, L Chi, XN Deng Electronic Commerce Research and Applications 17, 161-172, 2016 | 31 | 2016 |
| Understanding the interplay between online reviews and growth of independent and branded hotels X Ding, B Gao, S Liu Decision Support Systems 152, 113649, 2022 | 30 | 2022 |
| Power of information transparency: How online reviews change the effect of agglomeration density on firm revenue S Liu, K Wei, B Gao Decision Support Systems 153, 113681, 2022 | 29 | 2022 |
| 基于元胞自动机的异质个体 HIV/AIDS 传播模型 李璐， 宣慧玉， 高宝俊 系统管理学报 17 (6), 704-710, 2008 | 24* | 2008 |
| When online reviews meet ACSI: how ACSI moderates the effects of online reviews on hotel revenue B Gao, X Ding, W Chen, X Jiang, J Wu Journal of Travel & Tourism Marketing 37 (3), 396-408, 2020 | 21 | 2020 |
| On the increasing inequality in size distribution of China's listed companies B Gao, WKV Chan, H Li China Economic Review 36, 25-41, 2015 | 19 | 2015 |
Shan LiuXi'an Jiaotong UniversityVerified email at xjtu.edu.cn
