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Arno De Caigny
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A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
A De Caigny, K Coussement, KW De Bock
European Journal of Operational Research 269 (2), 760-772, 2018
6122018
Incorporating textual information in customer churn prediction models based on a convolutional neural network
A De Caigny, K Coussement, KW De Bock, S Lessmann
International Journal of Forecasting 36 (4), 1563-1578, 2020
1592020
Predicting student dropout in subscription-based online learning environments: The beneficial impact of the logit leaf model
K Coussement, M Phan, A De Caigny, DF Benoit, A Raes
Decision Support Systems 135, 113325, 2020
1532020
Explainable AI for operational research: A defining framework, methods, applications, and a research agenda
KW De Bock, K Coussement, A De Caigny, R Słowiński, B Baesens, ...
European Journal of Operational Research 317 (2), 249-272, 2024
582024
Uplift modeling and its implications for B2B customer churn prediction: A segmentation-based modeling approach
A De Caigny, K Coussement, W Verbeke, K Idbenjra, M Phan
Industrial Marketing Management 99, 28-39, 2021
522021
Extending business failure prediction models with textual website content using deep learning
P Borchert, K Coussement, A De Caigny, J De Weerdt
European Journal of Operational Research 306 (1), 348-357, 2023
492023
Churn prediction with sequential data and deep neural networks. a comparative analysis
CG Mena, A De Caigny, K Coussement, KW De Bock, S Lessmann
arXiv preprint arXiv:1909.11114, 2019
482019
Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling
KW De Bock, A De Caigny
Decision Support Systems 150, 113523, 2021
422021
Leveraging fine-grained transaction data for customer life event predictions
A De Caigny, K Coussement, KW De Bock
Decision Support Systems 130, 113232, 2020
322020
Exploiting time-varying RFM measures for customer churn prediction with deep neural networks
G Mena, K Coussement, KW De Bock, A De Caigny, S Lessmann
Annals of Operations Research 339 (1), 765-787, 2024
242024
A decision support framework to incorporate textual data for early student dropout prediction in higher education
M Phan, A De Caigny, K Coussement
Decision Support Systems 168, 113940, 2023
222023
Does it pay off to communicate like your online community? Evaluating the effect of content and linguistic style similarity on B2B brand engagement
M Meire, K Coussement, A De Caigny, S Hoornaert
Industrial Marketing Management 106, 292-307, 2022
162022
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis
A De Caigny, KW De Bock, S Verboven
Decision Support Systems 181, 114217, 2024
72024
Do the US president's tweets better predict oil prices? An empirical examination using long short-term memory networks
S Beyer Díaz, K Coussement, A De Caigny, LF Pérez, S Creemers
International Journal of Production Research 62 (6), 2158-2175, 2024
72024
Investigating the beneficial impact of segmentation-based modelling for credit scoring
K Idbenjra, K Coussement, A De Caigny
Decision Support Systems 179, 114170, 2024
52024
Industry-sensitive language modeling for business
P Borchert, K Coussement, J De Weerdt, A De Caigny
European Journal of Operational Research 315 (2), 691-702, 2024
42024
Customer Lifetime Value Modeling with Applications in Python and R: Lessons and Experiences from Industry and Research on how to Become a Customer-Centric
B Baesens, A De Caigny
HAL Post-Print, 2022
32022
Incorporating usage data for B2B churn prediction modeling
JS Ramirez, K Coussement, A De Caigny, DF Benoit, E Guliyev
Industrial Marketing Management 120, 191-205, 2024
22024
Explainable analytics for operational research
K De Bock, K Coussement, A De Caigny
HAL Post-Print, 2024
22024
Coupling Neural Networks Between Clusters for Better Personalized Care
M Kraus, N Hambauer, K Müller, P Kröckel, N Ulapane, A De Caigny, ...
12024
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