| Media or message, which is the king in social commerce?: An empirical study of participants' intention to repost marketing messages on social media W Wang, RR Chen, CX Ou, SJ Ren Computers in Human Behavior 93, 176-191, 2019 | 139 | 2019 |
| A symbolic interactionism perspective of using social media for personal and business communication RR Chen, RM Davison, CX Ou International Journal of Information Management 51, 102022, 2020 | 82 | 2020 |
| Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks RR Chen, K Chen, CXJ Ou International Journal of Information Management 68, 102521, 2023 | 66 | 2023 |
| Moving beyond the Direct Impact of Using CRM Systems on Frontline Employees’ Service Performance: The Mediating Role of Adaptive Behaviour RR Chen, CXOWWZPRM Davison Information Systems Journal 30 (3), 458-491, 2020 | 48 | 2020 |
| Moving beyond the Direct Impact of Using CRM Systems on Frontline Employees’ Service Performance: The Mediating Role of Adaptive Behaviour RR Chen, CX Ou, W Wang PACIS, 2015 | 48* | 2015 |
| A 2020 perspective on “Information asymmetry in initial coin offerings (ICOs): Investigating the effects of multiple channel signals” RR Chen, K Chen Electronic Commerce Research and Applications 40, 100936, 2020 | 35 | 2020 |
| Herd behavior in social commerce: understanding the interplay between self-awareness and environment-awareness X Chen, RR Chen, S Wei, RM Davison Internet Research, 2023 | 8 | 2023 |
| Examining compulsive use of social media: the dual effects of individual needs and peer influence W Wang, RR Chen, X Yang Industrial Management & Data Systems 123 (12), 3109-3136, 2023 | 6 | 2023 |
| Using social media for business communication: a symbolic interaction perspective RR Chen, RM Davison, CX Ou | 6 | 2016 |
| Can skip control always increase the effectiveness of splash advertisements in mobile apps? the moderating effect of user habits RR Chen, J Ren, Y Tan, H An International Journal of Human–Computer Interaction 40 (22), 7431-7450, 2024 | 4 | 2024 |
| Exploring the impact of social media use on altruistic behaviours: an affordance approach RR Chen, Q Huang, G Dou Behaviour & Information Technology 43 (11), 2589-2607, 2024 | 3 | 2024 |
| Presidential Attack Risk: The Impact of Trump's Tweets on Financial Markets JR Renee Rui Chen, Xiao Xiao, Kun Chen Journal of Global Information Management 31 (1), 1-28, 2023 | 2* | 2023 |
| Compulsive Social Networking Site Use: Impact of Individual Needs and Peer-related Factors. X Yang, W Wang, RR Chen PACIS, 121, 2020 | 2 | 2020 |
| Blessing or curse? The two-sided effects of algorithmic control on ego-depletion and safety performance of gig workers RR Chen, J Gao, X Chen, Q Huang Computers in Human Behavior 162, 108461, 2025 | | 2025 |
| Exploring the Deteriorating Effect of Social Media Affordances on Employees’ Altruistic Behavior: A Theoretical Lens of Social Comparison RR Chen, Q Huang, X Chen, J Gao International Journal of Human–Computer Interaction, 1-19, 2024 | | 2024 |
| Create or Transmit? The Dichotomy of Content Contribution Behavior on Social Media during Social Quarantine RR Chen, K Chen, CX Ou, PA Pavlou The Dichotomy of Content Contribution Behavior on Social Media during Social …, 2024 | | 2024 |
| Off the leash: The meaning of non-punitive security approaches to organizational insiders SW Schuetz, R Chen | | 2017 |
| Frontline Employees’ Adaptive Performance in Service Encounters: The Driving Force of CRM Systems RR Chen, R Davison | | 2015 |
Carol OuProfessor of Business Information SystemsVerified email at tilburguniversity.edu