| The mediation of cognitive attitude for online shopping SH Chang, WH Chih, DK Liou, YT Yang Information Technology & People 29 (3), 618-646, 2016 | 187 | 2016 |
| Investigating electronic word-of-mouth effects on online discussion forums: The role of perceived positive electronic word-of-mouth review credibility WH Chih, KY Wang, LC Hsu, SC Huang Cyberpsychology, Behavior, and Social Networking 16 (9), 658-668, 2013 | 186 | 2013 |
| The influence of web aesthetics on customers’ PAD SH Chang, WH Chih, DK Liou, LR Hwang Computers in Human Behavior 36, 168-178, 2014 | 182 | 2014 |
| The antecedents of consumer online buying impulsiveness on a travel website: Individual internal factor perspectives WH Chih, CHJ Wu, HJ Li Journal of Travel & Tourism Marketing 29 (5), 430-443, 2012 | 156 | 2012 |
| Building customer commitment in business-to-business markets SH Chang, KY Wang, WH Chih, WH Tsai Industrial marketing management 41 (6), 940-950, 2012 | 150 | 2012 |
| The study of the antecedents of knowledge sharing behavior: The empirical study of Yambol online test community DK Liou, WH Chih, CY Yuan, CY Lin Internet Research 26 (4), 845-868, 2016 | 132 | 2016 |
| From disconfirmation to switching: an empirical investigation of switching intentions after service failure and recovery WH Chih, KY Wang, LC Hsu, IS Cheng The Service Industries Journal 32 (8), 1305-1321, 2012 | 98 | 2012 |
| Antecedents of information seeking and sharing on social networking sites: An empirical study of Facebook users J Junaidi, W Chih, J Ortiz International Journal of Communication 14, 24, 2020 | 96 | 2020 |
| Effects of web site characteristics on customer loyalty in B2B e-commerce: evidence from Taiwan LC Hsu, KY Wang, WH Chih The Service Industries Journal 33 (11), 1026-1050, 2013 | 94 | 2013 |
| Retaining customers after service failure recoveries: a contingency model KY Wang, LC Hsu, WH Chih Managing Service Quality 24 (4), 318-338, 2014 | 93 | 2014 |
| Investigating information sharing behavior: the mediating roles of the desire to share information in virtual communities DK Liou, WH Chih, LC Hsu, CY Huang Information Systems and e-Business Management 14, 187-216, 2016 | 83 | 2016 |
| The study of the antecedents and outcomes of attitude toward organizational change WHW Chih, FH Yang, CK Chang Public Personnel Management 41 (4), 597-617, 2012 | 80 | 2012 |
| Information privacy, consumer alienation, and lurking behavior in social networking sites J Ortiz, WH Chih, FS Tsai Computers in Human Behavior 80, 143-157, 2018 | 73 | 2018 |
| How does information overload about COVID-19 vaccines influence individuals’ vaccination intentions? The roles of cyberchondria, perceived risk, and vaccine skepticism A Honora, KY Wang, WH Chih Computers in Human Behavior 130, 107176, 2022 | 72 | 2022 |
| Investigating the ripple effect in virtual communities: An example of Facebook Fan Pages LC Hsu, KY Wang, WH Chih, KY Lin Computers in Human Behavior 51, 483-494, 2015 | 71 | 2015 |
| The antecedents and consequences of the perceived positive eWOM review credibility WH Chih, LC Hsu, J Ortiz Industrial Management & Data Systems 120 (6), 1217-1243, 2020 | 68 | 2020 |
| The study of the antecedent factors of organisational commitment for high-tech industries in Taiwan WH Chih, YA Lin Total Quality Management 20 (8), 799-815, 2009 | 60 | 2009 |
| Managing social media recovery: The important role of service recovery transparency in retaining customers A Honora, WH Chih, KY Wang Journal of Retailing and Consumer Services 64, 102814, 2022 | 57 | 2022 |
| The role of trust in customer online shopping behavior: Perspective of technology acceptance model TW Tang, WH Chi Proceedings of NAACSOS Conference, 2005 | 56 | 2005 |
| The contradiction of trust and uncertainty from the viewpoint of swift guanxi TS Chiu, WH Chih, J Ortiz, CY Wang Internet Research 28 (3), 716-745, 2018 | 55 | 2018 |
