| Banking “on-the-go”: Examining consumers’ adoption of mobile banking services. T Zhang, C Lu, M Kizildag International Journal of Quality and Service Sciences, 2018 | 383 | 2018 |
| Engaging customers in value co-creation or co-destruction online T Zhang, C Lu, E Torres, PJ Chen Journal of Services Marketing 32 (1), 57-69, 2018 | 328 | 2018 |
| Smart service experience in hospitality and tourism services: A conceptualization and future research agenda S Kabadayi, F Ali, H Choi, H Joosten, C Lu Journal of Service Management, 2019 | 252 | 2019 |
| A qualitative investigation of micro-entrepreneurship in the sharing economy T Zhang, D Bufquin, C Lu International Journal of Hospitality Management 79, 148-157, 2019 | 123 | 2019 |
| The effect of nostalgia on hotel brand attachment. I Li, C Lu, V Bogicevic, M Bujisic International Journal of Contemporary Hospitality Management 31, 2019 | 109 | 2019 |
| Value co-creation and technological progression: a critical review T Zhang, C Lu, E Torres, C Cobanoglu European Business Review, 2020 | 79 | 2020 |
| Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study H Gu, T Zhang, C Lu, X Song Journal of Management Studies, 2020 | 76 | 2020 |
| Engaging Generation Y to Co-Create Through Mobile Technology T Zhang, C Lu, M Kizildag International Journal of Electronic Commerce 21 (4), 489-516, 2017 | 72 | 2017 |
| What drives customers to use access-based sharing options in the hospitality industry? C Lu, J Kandampully Research in Hospitality Management 6 (2), 119-125, 2016 | 55 | 2016 |
| Building stronger hospitality brands through online communities T Zhang, A Bilgihan, J Kandampully, C Lu Journal of Hospitality and Tourism Technology 9 (2), 158-171, 2018 | 39 | 2018 |