A Customer-Employee Encounter: A Review of Customer Quality Control on Restaurant Food Service SW Okwachi Journal of Tourism & Hospitality, 2019 | 9 | 2019 |
Hotel facilities’ management practices and employee performance in Kenya SO Were, VN Maranga Research in Hospitality Management 12 (2), 125-131, 2022 | 8 | 2022 |
The role of culture on food choices: a case study of hospitality clientele in independent commercial catering outlets SW Okwachi, M Miricho, V Maranga International Journal of Research in Tourism and Hospitality 3 (4), 44-53, 2017 | 8 | 2017 |
Manager’s Perception Towards Security Factors: A Comparative Examination of 3 To 5 Star Hotels In Nairobi and Mombasa Counties-Kenya VN Maranga Unpublished PhD Thesis. Nairobi: Kenyatta University, 2015 | 7 | 2015 |
Evaluating the Food Handlers Hygiene Practices as Determinants of Customer Choice at Selected African Indigenous Restaurants in Nairobi City County, Kenya MA Wandolo, M Mutisya-Mutungi Journal of Hospitality and Tourism Management 1 (1), 57-76, 2018 | 6 | 2018 |
Foodservice clientele tipping behavior and its impetus on restaurant service reliability in Kenya W Simon O, M Moses N, M Vincent N Journal of Foodservice Business Research 24 (1), 42-61, 2021 | 5 | 2021 |
Restaurant tipping behavior and its inspiration on food service empathy: a focus on two-and three-star hotels in Kenya S Were, M Miricho, V Maranga International Hospitality Review 35 (1), 57-69, 2021 | 4 | 2021 |
A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya BW Kamau, V Maranga, R Mugambi Journal of hospitality and tourism management 3 (1), 20-39, 2020 | 4 | 2020 |
Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya JN Kiunga, V Maranga, B Kamau Journal of Hospitality and Tourism Management, 2019 | 4 | 2019 |
Driving revenue growth: the role of strategic human resource practices in 3-5 star hotels in selected regions of ghana J Adanse, V Maranga, R Khayiya European Journal of Hotel and Tourism Research 12 (1), 24-41, 2024 | 3 | 2024 |
THE TIPPING CONSEQUENCE ON HOSPITALITY’S RESTAURANT FOOD AND BEVERAGE SERVICE RESPONSIVENESS IN KISUMU COUNTY–KENYA S Were, M Miricho Tourism & Hospitality Reviews, 2020 | 3 | 2020 |
Influence Of Food Hygiene Training On Safe Food Provision By Unclassified Restaurants In Nairobi City County DI Musakala, MA Wandolo, VN Maranga African Journal of Emerging Issues 5 (17), 225 243-225 243, 2023 | 2 | 2023 |
Employee Compensation Strategies and Labour Turnover in Star Rated Hotels in Nairobi City County-Kenya JM Mutiso, R Mugambi, V Maranga African Journal of Emerging Issues 4 (2), 120-129, 2022 | 2 | 2022 |
Cultural Beliefs on Women Career Advancement in Selected Kenyan Hotels L Maringa, RA Khayiya, VN Maranga IJAEMR, 2022 | 2 | 2022 |
Pragmatic restaurant tipping in star-rated hotels in Kenya SO Were, MN Miricho, VN Maranga Research in Hospitality Management 11 (3), 255-261, 2021 | 2 | 2021 |
Hierarchical Culture Orientation and Employee Turnover at Private Members Golf Clubs in Nairobi City County, Kenya PM Kobia, M Miricho, V Maranga Eastern Africa Journal of Contemporary Research 2 (1), 15-23, 2020 | 2 | 2020 |
Influence of optimal room occupancy strategies on revenue maximisation during slack periods in selected 3-to 5-star hotels in Ghana J Adanse, R Khayiya, V Maranga Research in Hospitality Management 14 (1), 57-69, 2024 | 1 | 2024 |
Meaningful work and job burnout among frontline employees of classified hotels in Nairobi City County, Kenya: Does gender identity matter? JK Gitau, RA Khayiya, VN Maranga Journal of Global Hospitality and Tourism 3 (1), 6-22, 2024 | 1 | 2024 |
Influence of Strategic Tourism Promotion Practices on the Performance of Tour Operator Firms in Nairobi City County, Kenya MM Kisilu, SW Maingi, VN Maranga African Journal of Hospitality, Tourism and Leisure 12 (4), 1618-1629, 2023 | 1 | 2023 |
Analysis of Food Management Practices and Safe Provision in Unclassified Restaurants in Nairobi City County, Kenya DI Musakala, MA Wandolo, VN Maranga Journal of Hospitality and Tourism Management 5 (1), 44-62, 2022 | 1 | 2022 |