The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers AE Johansson, C Raddats, L Witell Journal of Business Research 98, 328-338, 2019 | 144 | 2019 |
Changing quality initiative–does the quality profile really change? E Johansson, L Witell, M Elg Total Quality Management & Business Excellence 24 (1-2), 79-90, 2013 | 11 | 2013 |
Using interventions to change the quality profile of an organisation SMD Park, E Johansson, L Witell, Å Rönnbäck International journal of quality and service sciences, 2013 | 10 | 2013 |
Managing quality in a service context E Johansson Linköping University Electronic Press, 2013 | 7 | 2013 |
What is quality in a manufacturing firm?: Understanding the quality of products, services and solutions E Johansson, L Witell | 2 | 2013 |
Understanding Solution Quality AE Johansson Linköping University, 2016 | 1 | 2016 |
Evolvement of quality profiles in Swedish service organizations E Johansson, L Witell, M Elg | 1 | 2010 |
Quality management evolution in service companies E Johansson, L Witell, Å Rönnbäck QMOD, Poznan, Poland, 2012 | | 2012 |
Evolvement of Quality Profiles in Swedish Organizations L Witell, E Johansson, EM Elg 13th QMOD conference on Quality and Service Sciences ICQSS 2010, 2010 | | 2010 |