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Samsudin Wahab, PhD
Samsudin Wahab, PhD
Senior Lecturer
Verified email at puncakalam.uitm.edu.my
Title
Cited by
Cited by
Year
Organization performance and leadership style: Issues in Education Service
S Wahab, A Rahmat, MS Yusof, B Mohamed
Procedia-Social and Behavioral Sciences 224, 593-598, 2016
1302016
The relationship between time management and job performance in event management
NL Ahmad, ANM Yusuf, NDM Shobri, S Wahab
Procedia-Social and Behavioral Sciences 65, 937-941, 2012
1132012
The relationship between E-service quality and ease of use on Electronic Customer Relationship Management (E-CRM) performance: An empirical investigation in Jordan mobile phone …
S Wahab, NAM Nor, ALM Khaled
2010 International Conference on e-Education, e-Business, e-Management and e …, 2010
922010
Student perceptions of educational games in higher education: An empirical study
R Ibrahim, S Wahab, RCM Yusoff, K Khalil, I Desaru, A Jaafar
Issues in Information Systems 12 (1), 120-133, 2011
452011
The Evolution of relationship marketing (RM) towards customer relationship management (CRM): A step towards company sustainability
S Wahab
Information Management and Business Review 1 (2), 88-96, 2010
402010
Technology trust and e-banking adoption: the mediating effect of customer relationship management performance
W Samsudin, MN Nor Azila, A Juhary
The Asian Journal of Technology Management. 2 (2), 40-49, 2009
40*2009
The influence of perceived privacy on customer loyalty in mobile phone services: An Empirical Research in Jordan
S Wahab, ASM Zahari, K Al Momani, NAM Nor
International Journal of Computer Science Issues (IJCSI) 8 (2), 45, 2011
382011
The influence of consumer socialization on brand loyalty: survey on Malaysian fast food consumer
NDM Shobri, S Wahab, NL Ahmad, NRN bt‘Ain
Procedia-Social and Behavioral Sciences 65, 523-529, 2012
302012
The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services
S Wahab, J Kamaruzaman, KAM Al Momani, NA Mohd Noor
African Journal of Business Management 5 (1), 128-134, 2011
272011
The influence of service recovery strategies on word of mouth: Views of mobile phone users
S Wahab, NS Norizan
International Journal of Computer Science Issues (IJCSI) 9 (3), 99, 2012
222012
Investigating the relationship between customer knowledge management and knowledge sharing among insurance companies in Malaysia
ASM Zahari, B Ab Rahman, AK Othman, S Wahab
Asian Social Science 9 (10), 60, 2013
212013
Relationship between customer relation management performance and e-banking adoption: A look at Malaysian banking industry
W Samsudin, MN Nor Azila, A Juhary, J Kamaruzaman
International Journal of Business and Management 4 (12), 122-128, 2009
152009
The relationship between management competencies and internal marketing knowledge towards internal marketing performance
S Wahab, MFM Shah, SN Faisalmein
Proceedings of the Regional Conference on Science, Technology and Social …, 2019
132019
The Influence of Leaders Orientation on Event Management Success: Event Crews Perception
samsudin wahab
2nd World Conference on Business, Economics and Management, 2013
132013
The influence of lecturers commitment on research and commercialization that support national science and technology policy
S Wahab, AS Mohd Zahari, MN Samsuddin, A Yusoff, MA Rashid
Journal of Global Business and Social Entrepreneurship (GBSE) 6 (18), 1-11, 2020
112020
Customer-supplier relationship management performance model for SMEs: Missing link between logistic and business intermediaries
MF Mohamad Shah, S Wahab, MS Tahir
ASEAN Entrepreneurship Journal (AEJ) 2 (2), 18-30, 2016
112016
A Conceptual Paper of Supply Chain Adaptive Strategies During Covid-19 Pandemic and the Impact on Performance to Semiconductor Industries
S Ishak, NAM Salim, NL Lazim, MR Shaharudin, S Wahab
Asian Journal of Research in Business and Management 4 (1), 1-14, 2022
92022
The Relationship between Service, Process, Organization and Marketing Innovations towards Firm Performance: Views of Broadcasting Industry in Malaysia
S Wahab, SAA Jamalulil, MF Shah
Proceding of International Conference on Advanced Education and Management …, 2017
92017
The evolution of Relationship Marketing (RM) towards Customer Relationship Management (CRM): A step towards customer service excellence
S Wahab, AK Othman, BA Rahman
The 2nd International Research Symposium in Service Management Yogyakarta …, 2011
92011
Low mortality among employee due to pandemic COVID-19 and leadership challenge: A literature survey
NL Lazim, NAM Salim, S Wahab
Asian Journal of Behavioral Sciences 2 (4), 26-32, 2020
82020
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