Intellectual structure of consumer complaining behavior (CCB) research: A bibliometric analysis SD Arora, A Chakraborty Journal of business research 122, 60-74, 2021 | 98 | 2021 |
Technology product coolness and its implication for brand love AA Tiwari, A Chakraborty, M Maity Journal of Retailing and Consumer Services 58, 102258, 2021 | 96 | 2021 |
Polarization and social media: A systematic review and research agenda SD Arora, GP Singh, A Chakraborty, M Maity Technological Forecasting and Social Change 183, 121942, 2022 | 77 | 2022 |
Corporate social responsibility in marketing: a review of the state-of-the-art literature A Chakraborty, A Jha Journal of Social Marketing, 2019 | 52 | 2019 |
Legitimate and illegitimate consumer complaining behavior: a review and taxonomy SD Arora, A Chakraborty Journal of Services Marketing 34 (7), 921-937, 2020 | 41 | 2020 |
Access or collaboration? A typology of sharing economy SA Khalek, A Chakraborty Technological Forecasting and Social Change 186, 122121, 2023 | 38 | 2023 |
Shared consumption and its determinants: A systematic literature review and future research agenda SA Khalek, A Chakraborty International Journal of Consumer Studies 47 (3), 888-921, 2023 | 35 | 2023 |
“I like to use but do not wish to own”: Exploring the role of de-ownership orientation in the adoption of access-based services SA Khalek, A Chakraborty Journal of Retailing and Consumer Services 67, 103035, 2022 | 22 | 2022 |
The role of for-profit firms in disaster management: A typology SD Arora, A Chakraborty Journal of Macromarketing 41 (4), 675-698, 2021 | 12 | 2021 |
Consumer complaining behavior: a paradigmatic review SD Arora, A Chakraborty Philosophy of Management 20, 113-134, 2021 | 11 | 2021 |
Uncovering the knowledge structure of the fan-sporting object relationship: a bibliometric analysis G Pal Singh, A Chakraborty, SD Arora Sport Management Review 26 (2), 181-202, 2023 | 7 | 2023 |
‘Do I share because I care?’: Investigating the factors influencing consumer's adoption of shared consumption SA Khalek, A Chakraborty Business Strategy and the Environment 32 (8), 5669-5685, 2023 | 5 | 2023 |
Managing adversity: Brands and COVID-19 A Chakraborty, SD Arora Vikalpa 47 (2), 106-115, 2022 | 3 | 2022 |
Influence of avitourism experience in developing environmentally responsible behaviour D Saha, A Chakraborty Tourism Recreation Research, 1-14, 2024 | 1 | 2024 |
From discomfort to desirable: The effect of embarrassment on prosocial consumption V Sangwan, M Maity, S Tripathi, A Chakraborty Psychology & Marketing, 2024 | 1 | 2024 |
“From expectations to frustrations”: Dissecting negative experiences to understand negative word-of-mouth in online grocery services SA Khalek, D Dey, A Chakraborty, T Samanta Journal of Retailing and Consumer Services 84, 104221, 2025 | | 2025 |
Consumers’ quest for justice: a multi-actor analysis of formal legal complaints SD Arora, A Chakraborty, G Narayanamurthy Journal of Marketing Theory and Practice, 1-24, 2024 | | 2024 |
Consumers’ Legal Claims: Motives, Expectations and the Complaint Journey of Indian Consumers SD Arora, A Chakraborty, V Pal Singh Global Business Review, 09721509231196631, 2023 | | 2023 |
HDFC Life: A Consumer’s Quest for Justice SD Arora, A Chakraborty Vikalpa 48 (2), 142-159, 2023 | | 2023 |
The effect of embarrassment on prosocial consumption V Sangwan, M Maity, S Tripathi, A Chakraborty | | 2023 |