| Service Quality and Student Satisfaction: A Case Study of Private External Higher Education Institutions in Jaffna, Sri Lanka K Kajenthiran, M Karunanithy Journal of Business Studies (University of Jaffna, Sri Lanka) 1 (2), 46-61, 2015 | 43 | 2015 |
| An empirical investigation on retail service quality and its impact on customer loyalty in the supermarkets in Jaffna district, Sri Lanka K Kajenthiran Advances in Management and Applied Economics 8 (1), 17-36, 2018 | 20 | 2018 |
| Enhancing customer loyalty through e-banking practices K Konalingam, U Ratnam, A Sivapalan, M Naveen Business Management and Strategy (Indexed in ERA) 8 (2), 45-66, 2017 | 17* | 2017 |
| Comprehensive Model for Understanding and Enhancing Pro- Environmental Purchase Behavior: Towards a Conceptual Framework S Achchuthan, R Umanakenan, K Kajenthiran Journal of Business Studies (University of Jaffna, Sri Lanka) 4 (1), 1 - 16, 2017 | 14 | 2017 |
| How to Enhance Customer Loyalty to Retail Stores via Retail Service Quality Practices? A Moderated Mediated Mechanism A Sivapalan, A Shankar, M Das, K Konalingam Services Marketing Quarterly (B ranked in the ABDC Journal Quality list and …, 2022 | 12 | 2022 |
| Factors influencing on e-Banking practices: Evidence from Sri Lanka A Gunaratnam, K Kajenthiran, U Ratnam, A Sivapalan Journal of Sociological Research 9 (1), 1-14, 2017 | 12 | 2017 |
| Consumer attributions for corporate social responsibility: causes and consequences K Konalingam, A Sivapalan, U Ratnam, S Sivapiragasam Society and Business Review 18 (2), 321-344, 2023 | 7 | 2023 |
| Exploring the drivers of pro-environmental behavioral intentions in an emerging nation K Konalingam, T Thivaakaran, N Kengatharan, A Sivapalan, ... Social Responsibility Journal 20 (9), 1697-1723, 2024 | 5 | 2024 |
| Determinants of retail service quality: an exploratory factor analysis approach in supermarket context K Konalingam European Journal of Business and Management 9 (31-49), 2017 | 5 | 2017 |
| A quest for seeking microcredit among youth: Evidence from an emerging nation in South Asian Region K Kajenthiran, S Achchuthan, A Alagathurai Advances in Management & Applied Economics 7 (2), 159-180, 2017 | 5 | 2017 |
| Antecedents of youth's intentions in seeking microcredit: Evidence from Jaffna district, Sri Lanka K Kajenthiran, M Karunanithy, S Achchuthan International Journal of Accounting & Business Finance (ABDC ranking) 2 (1 …, 2016 | 4 | 2016 |
| Enhancing Customer Loyalty of Banks through Corporate Social Responsibility: A Conceptual Framework K Kajenthiran, NWK Galahitiyawe International Journal of Research and Innovation in Social Science 3 (7 …, 2019 | 3 | 2019 |
| Enhancing behavioural intention among young consumers to choose green hotels evidence from a frontier market S Achchuthan, B Prahalathan, R Umanakenan, K Kajenthiran 10th INTERNATIONAL CONFERENCE ON MANAGEMENT AND ECONOMICS, ICME 2022, 377, 2021 | 2 | 2021 |
| Consumer attributions for corporate social responsibility: causes and consequences K Kajenthiran, S Achchuthan, R Umanakenan, S Sivanenthira Society and Business Review-Emerald Publishing, 2022 | 1 | 2022 |
| The Role of Perceived Usefulness and Ease of Use in Sri Lankan Undergraduates' E-Learning Adoption S Ansardeen, R Umanakenan, K Kajenthiran, S Achchuthan, N Umakanth, ... 5th Research Conference on Business Studies (RCBS) 2024, 51, 2024 | | 2024 |
| Unlocking customer engagement via Gamification dynamics in Sri Lankan E-tailing S Rajumesh, M Karunanithy, K Kajenthiran Journal of Business Studies 10 (2), 1-20, 2023 | | 2023 |
| Antecedents and Consequences of Green Scepticism: Evidence from a Frontier Market U Ratnam, D Sabina, A Sivapalan, K Konalingam 19th International Conference on Business Management, ICBM 2022, 235-252, 2022 | | 2022 |
| Assessing the Effects of Service Quality, Student Satisfaction, and Student Engagement on Student Loyalty: A Private Higher Education Perspective [Abstract] K Konalingam, K Mahadevan, R Sivarajah 6th Interdisciplinary Conference of Management Researchers (ICMR) 2021 …, 2021 | | 2021 |
| Customer loyalty to supermarkets via service quality. [Abstract] S Achchuthan, C Jebarajakirthy, M Karunanithy, K Kajenthiran Australian and New Zealand Marketing Academy Conference (ANZMAC) 2017 …, 2017 | | 2017 |
| Enhancing customer loyalty to supermarkets through retailing service quality practices. [Abstract] S Achchuthan, C Jebarajakirthy, M Karunanithy, K Kajenthiran Australian and New Zealand Marketing Academy Conference (ANZMAC) 2016 …, 2016 | | 2016 |
Sivapalan AchchuthanProfessor in Commerce, University of Jaffna, Sri LankaVerified email at univ.jfn.ac.lk
