| The role of emotions in service encounters AS Mattila, CA Enz Journal of Service research 4 (4), 268-277, 2002 | 1219 | 2002 |
| Scale construction: Developing reliable and valid measurement instruments TR Hinkin, JB Tracey, CA Enz Journal of Hospitality & Tourism Research 21 (1), 100-120, 1997 | 1121 | 1997 |
| Conceptualizing Innovation Orientation: A Framework for Study and Integration of Innovation Research* JA Siguaw, PM Simpson, CA Enz Journal of product innovation management 23 (6), 556-574, 2006 | 1015 | 2006 |
| The role of value congruity in intraorganizational power CA Enz Administrative science quarterly, 284-304, 1988 | 785 | 1988 |
| Grooming future hospitality leaders: A competencies model BG Chung-Herrera, CA Enz, MJ Lankau The Cornell Hotel and Restaurant Administration Quarterly 44 (3), 17-25, 2003 | 594 | 2003 |
| Innovation orientation outcomes: The good and the bad PM Simpson, JA Siguaw, CA Enz Journal of Business Research 59 (10-11), 1133-1141, 2006 | 586 | 2006 |
| Agglomeration efects and strategic orientations: Evidence from the US lodging industry L Canina, CA Enz, JS Harrison Academy of management journal 48 (4), 565-581, 2005 | 527 | 2005 |
| The impact of top-management actions on employee attitudes and perceptions BP Niehoff, CA Enz, RA Grover Group & Organization Studies 15 (3), 337-352, 1990 | 485 | 1990 |
| The impact of empowerment on service employees MD Fulford, CA Enz Journal of managerial issues, 161-175, 1995 | 484 | 1995 |
| Predicting psychological empowerment among service workers: The effect of support-based relationships DL Corsun, CA Enz Human relations 52, 205-224, 1999 | 466 | 1999 |
| Adoption of information technology in US hotels: strategically driven objectives JA Siguaw, CA Enz, K Namasivayam Journal of travel Research 39 (2), 192-201, 2000 | 464 | 2000 |
| Hospitality strategic management: Concepts and cases CA Enz John Wiley and Sons, 2009 | 360 | 2009 |
| Best hotel environmental practices CA Enz, JA Siguaw Cornell Hotel and Restaurant Administration Quarterly 40 (5), 72-77, 1999 | 356 | 1999 |
| Motivating hotel employees: Beyond the carrot and the stick T Simons, CA Enz Cornell hotel and restaurant administration quarterly 36 (1), 20-27, 1995 | 343 | 1995 |
| Power and shared values in the corporate culture CA Enz (No Title), 1986 | 315 | 1986 |
| Best practices in human resources CA Enz, JA Siguaw Cornell Hotel and Restaurant Administration Quarterly 41 (1), 48-61, 2000 | 282 | 2000 |
| The impact of strategic orientation on intellectual capital investments in customer service firms K Walsh, CA Enz, L Canina Journal of service research 10 (4), 300-317, 2008 | 209 | 2008 |
| Revisiting the best of the best: Innovations in hotel practice CA Enz, JA Siguaw Cornell Hotel and Restaurant Administration Quarterly 44 (5-6), 115-123, 2003 | 207 | 2003 |
| Innovative practices in the Spanish hotel industry M Vila, C Enz, G Costa Cornell Hospitality Quarterly 53 (1), 75-85, 2012 | 170 | 2012 |
| What keeps you up at night? Key issues of concern for lodging managers CA Enz Cornell Hotel and Restaurant Administration Quarterly 42 (2), 38-45, 2001 | 165 | 2001 |