Customer engagement: Exploring customer relationships beyond purchase SD Vivek, SE Beatty, RM Morgan Journal of marketing theory and practice 20 (2), 122-146, 2012 | 4087* | 2012 |
Technology and flexibility: enablers of collaboration and time‐based logistics quality RG Richey, FG Adams, V Dalela Journal of Business Logistics 33 (1), 34-49, 2012 | 155 | 2012 |
Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources R Glenn Richey, M Tokman, V Dalela Journal of the Academy of Marketing Science 38, 71-89, 2010 | 151 | 2010 |
A longitudinal examination of partnership governance in offshoring: A moving target SD Vivek, RG Richey Jr, V Dalela Journal of World Business 44 (1), 16-30, 2009 | 147 | 2009 |
Market growth through mergers and acquisitions: The role of the relationship marketing manager in sustaining performance RG Richey Jr, TS Kiessling, M Tokman, V Dalela Industrial Marketing Management 37 (4), 394-406, 2008 | 65 | 2008 |
Partner engagement: A perspective on B2B engagement SD Vivek, V Dalela, SE Beatty Customer Engagement, 53-66, 2015 | 25 | 2015 |
A framework for partner engagement: Episodes in the life of interorganizational partnerships SD Vivek, V Dalela, MS Ahmed Journal of Marketing Theory and Practice 30 (4), 476-493, 2022 | 15 | 2022 |
The employee's perspective of customer relationships: A typology V Dalela, AM Givan, SD Vivek, K Banerji Journal of services research 18 (2), 37-54, 2018 | 6 | 2018 |
A STUDY OF SERVICE ETHNOCENTRISM AND ITS RELATIONSHIP WITH SOCIAL CONNECTEDNESS. SD Vivek, AM Patwardhan, V Dalela Journal of Services Research 11 (2), 2011 | 3 | 2011 |
A study of relationship repair in a business-to-business context V Dalela The University of Alabama, 2009 | 2 | 2009 |
What gets measured well is managed well: Determining a hierarchy of interdependencies of environmental elements for effective environmental performance S Vivek, S Qrunfleh, V Dalela Business Strategy and the Environment 33 (6), 5886-5899, 2024 | | 2024 |
SEIDMAN FACULTY EXPERTS A Akbulut, EG Aslim, BC Bishal, K Brink, G Chang, S Crampton, CJ Cruz, ... | | 2021 |
CONCEPTUALIZING RELATIONSHIP MAINTENANCE THROUGH THE RELATIONSHIP LIFE CYCLE: RELATIONSHIP ENHANCEMENT, STABILIZATION, AND REPAIR V Dalela, S Vivek Journal of Services Research 20 (1/2), 81-99, 2020 | | 2020 |
SEIDMAN FACULTY EXPERTS A Akbulut, Y Bhagwat, BC Bishal, K Brink, G Chang, S Crampton, CJ Cruz, ... | | 2020 |
SEIDMAN FACULTY EXPERTS A Akbulut, S Benet, Y Bhagwat, BC Bishal, L Blose, G Chang, S Crampton, ... | | 2019 |
SEIDMAN FACULTY EXPERTS A Akbulut, S Benet, B Bettinghaus, Y Bhagwat, BC Bishal, L Blose, ... | | 2018 |
SEIDMAN FACULTY EXPERTS A Akbulut, S Benet, B Bettinghaus, Y Bhagwat, BC Bishal, L Blose, ... | | 2017 |
SEIDMAN FACULTY EXPERTS A Akbulut | | 2015 |
SEIDMAN FACULTY EXPERTS A Akbulut-Bailey | | 2014 |
Customer Engagement: A Multifaceted Experience in Multiple Relationship Contexts V Dalela, SD Vivek | | 2011 |