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Lerzan AksoyDean, Gabelli School of Business and Professor of Marketing, Fordham UniversityVerified email at fordham.edu
Bruce CooilRichmond Professor of Management, Emeritus, Vanderbilt UniversityVerified email at owen.vanderbilt.edu
Roland T. RustU. of MarylandVerified email at rhsmith.umd.edu
Alexander BuoyeAssociate Professor of Marketing at St. John's UniversityVerified email at stjohns.edu
Tor W. AndreassenNHH Norwegian School of EconomicsVerified email at nhh.no
Luke WilliamsVice President, AECOM (formerly Head of Research Methods, Ipsos)Verified email at aecom.com
Bart LariviereProfessor of Marketing at KU Leuven + Research Fellow Center for Service Intelligence, GhentVerified email at kuleuven.be
Terry G. VavraCustomer Experience PartnersVerified email at terryvavra.com
Forrest V. Morgeson IIIDepartment of Marketing, Michigan State UniversityVerified email at msu.edu
Arne De KeyserEDHEC Business SchoolVerified email at edhec.edu
Katherine LemonProfessor of Marketing, Boston CollegeVerified email at bc.edu
Philipp 'Phil' KlausProfessor of Customer Experience Strategy International University of MonacoVerified email at cranfield.ac.uk
Sunil MithasUniversity of South FloridaVerified email at umich.edu
Edward C MalthouseNorthwestern University: integrated marketing communications, industrial engineering and mgmt sciVerified email at northwestern.edu
Helen L. BruceSenior Lecturer (Associate Professor) of Marketing, Lancaster UniversityVerified email at lancaster.ac.uk
Sabine BenoitSingapore Management UniversityVerified email at smu.edu.sg
Christopher GroeningKent State UniversityVerified email at kent.edu
Mohamed ZakiDeputy Director Cambridge Service AllianceVerified email at cam.ac.uk
Leonard BerryUniversity Distinguished Professor of Marketing, Mays Business School, Texas A&M UniversityVerified email at tamu.edu
Katrien VerleyeCenter for Service Intelligence, Ghent UniversityVerified email at ugent.be
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Timothy Keiningham
J. Donald Kennedy Endowed Chair in E-Commerce, St. John's University
Verified email at stjohns.edu - Homepage