| Ability, motivation and opportunity theory: a formula for employee performance? A Kellner, K Cafferkey, K Townsend Elgar introduction to theories of human resources and employment relations …, 2019 | 114 | 2019 |
| ‘The mission or the margin?’A high-performance work system in a non-profit organisation A Kellner, K Townsend, A Wilkinson The International Journal of Human Resource Management 28 (14), 1938-1959, 2017 | 78 | 2017 |
| Learning to manage: development experiences of hospital frontline managers A Kellner, K Townsend, A Wilkinson, SA Lawrence, D Greenfield Human Resource Management Journal 26 (4), 505-522, 2016 | 58 | 2016 |
| Health service accreditation stimulating change in clinical care and human resource management processes: a study of 311 Australian hospitals D Greenfield, SA Lawrence, A Kellner, K Townsend, A Wilkinson Health Policy 123 (7), 661-665, 2019 | 55 | 2019 |
| The message and the messenger: Identifying and communicating a high performance “HRM philosophy” A Kellner, K Townsend, A Wilkinson, D Greenfield, S Lawrence Personnel Review 45 (6), 1240-1258, 2016 | 46 | 2016 |
| Health service accreditation reinforces a mindset of high-performance human resource management: lessons from an Australian study D Greenfield, A Kellner, K Townsend, A Wilkinson, SA Lawrence International Journal for Quality in Health Care 26 (4), 372-377, 2014 | 38 | 2014 |
| Opening the black box in nursing work and management practice: the role of ward managers K Townsend, A Wilkinson, A Kellner Journal of Nursing Management 23 (2), 211-220, 2015 | 35 | 2015 |
| Decaf or double shot? The strength of franchisor control over HRM in coffee franchises A Kellner, K Townsend, A Wilkinson, D Peetz Human resource management journal 24 (3), 323-338, 2014 | 23 | 2014 |
| ‘We are very focused on the muffins’: Regulation of and compliance with industrial relations in franchises A Kellner, D Peetz, K Townsend, A Wilkinson Journal of Industrial Relations 58 (1), 25-45, 2016 | 21 | 2016 |
| Human resource management standardisation and adaptation in franchises A Kellner The Service Industries Journal 37 (9-10), 545-566, 2017 | 18 | 2017 |
| High reliability Human Resource Management (HRM): A system for high risk workplaces A Kellner, K Townsend, R Loudoun, A Wilkinson Human Resource Management Journal 33 (1), 170-186, 2023 | 17 | 2023 |
| Sacked! An investigation of young workers’ dismissal A Kellner, P McDonald, J Waterhouse Journal of Management & Organization 17 (2), 2010 | 15 | 2010 |
| Barriers to frontline manager support for high-trauma workers AK Kellner, K Townsend, R Loudoun, A Wilkinson Personnel Review 48 (6), 1394-1409, 2019 | 14 | 2019 |
| Managing the front-line manager K Townsend, A Kellner Handbook of Research on Managing Managers, 104, 2015 | 14 | 2015 |
| Determinants of human resource management strategy in a franchise A Kellner Case Studies in Work, Employment and Human Resource Management, 32-37, 2020 | 9 | 2020 |
| Balancing Formal and Informal Support for Psychological Health in Emergency Services A Kellner, K Townsend, R Loudoun, TH Dao-Tran, A Wilkinson Critical Perspectives on the Management and Organization of Emergency …, 2019 | 6* | 2019 |
| Violence at work in the ambulance service: the role of HRM and other systems A Kellner, K Townsend, A Wilkinson, R Loudoun Personnel Review 50 (7/8), 1647-1664, 2021 | 4 | 2021 |
| Sacked! Young Workers Dismissal and the Psychological Contract PK McDonald, JM Waterhouse, A Kellner 22nd Conference of the Association of Industrial Relations of Australia and …, 2008 | 4 | 2008 |
| Ability A Kellner, K Cafferkey, K Townsend Motivation and Opportunity Theory: A Formula for Employee Performance 10 …, 1999 | 4 | 1999 |
| Work characteristics and post-traumatic stress disorder among Australian ambulance personnel TH Dao-Tran, K Townsend, R Loudoun, A Kellner Journal of Health, Safety and Environment 34 (3), 2018 | 2 | 2018 |
Keith TownsendProfessor, Griffith UniversityVerified email at griffith.edu.au