| The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context S Chatterjee, NP Rana, K Tamilmani, A Sharma Industrial Marketing Management 97 (August 2021), 205-219, 2021 | 240 | 2021 |
| A comparative study of feature selection and machine learning techniques for sentiment analysis A Sharma, S Dey Proceedings of the 2012 ACM Research in Applied Computation Symposium, 1-7, 2012 | 239 | 2012 |
| A neural network based approach for predicting customer churn in cellular network services A Sharma, PK Panigrahi International Journal of Computer Applications 27 (11), 2011 | 239* | 2011 |
| Evolution of artificial intelligence research in Technological Forecasting and Social Change: Research topics, trends, and future directions YK Dwivedi, A Sharma, NP Rana, M Giannakis, P Goel, V Dutot Technological Forecasting and Social Change 192, 122579, 2023 | 191 | 2023 |
| Assessing Organizational Users’ Intentions and Behavior to AI Integrated CRM Systems: a Meta-UTAUT Approach S Chatterjee, NP Rana, S Khorana, P Mikalef, A Sharma Information Systems Frontiers, 2021 | 166 | 2021 |
| Bibliometric overview of the Technological Forecasting and Social Change journal: Analysis from 1970 to 2018 S Singh, S Dhir, VM Das, A Sharma Technological Forecasting and Social Change 154, 119963, 2020 | 166 | 2020 |
| Fifty years of information management research: A conceptual structure analysis using structural topic modeling A Sharma, NP Rana, R Nunkoo International Journal of Information Management 58, 102316, 2021 | 145 | 2021 |
| Performance investigation of feature selection methods and sentiment lexicons for sentiment analysis A Sharma, S Dey IJCA Special Issue on Advanced Computing and Communication Technologies for …, 2012 | 135 | 2012 |
| A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping P Goel, S Parayitam, A Sharma, NP Rana, YK Dwivedi Journal of Business Research 142 (2022), 1-16, 2022 | 133 | 2022 |
| From moon landing to metaverse: Tracing the evolution of Technological Forecasting and Social Change S Kraus, S Kumar, WM Lim, J Kaur, A Sharma, F Schiavone Technological Forecasting and Social Change 189, 122381, 2023 | 92 | 2023 |
| Advancing sustainable development goals through interdisciplinarity in sustainable tourism research R Nunkoo, A Sharma, NP Rana, YK Dwivedi, VA Sunnassee Journal of Sustainable Tourism 31 (3), 735-759, 2023 | 81 | 2023 |
| A Collaborative Filtering Based Approach for Recommending Elective Courses S Ray, A Sharma Information Intelligence, Systems, Technology and Management, 330-339, 2011 | 77 | 2011 |
| Being socially responsible: How green self-identity and locus of control impact green purchasing intentions? N Sharma, M Lal, P Goel, A Sharma, NP Rana Journal of Cleaner Production 357, 131895, 2022 | 65 | 2022 |
| International review of financial analysis: A retrospective evaluation between 1992 and 2020 HK Baker, S Kumar, K Goyal, A Sharma International Review of Financial Analysis 78, 101946, 2021 | 61 | 2021 |
| A document-level sentiment analysis approach using artificial neural network and sentiment lexicons A Sharma, S Dey ACM SIGAPP Applied Computing Review 12 (4), 67-75, 2012 | 61 | 2012 |
| I won't touch money because it is dirty: examining customer's loyalty toward M-payment P Goel, A Garg, A Sharma, NP Rana International Journal of Bank Marketing 40 (5), 992-1016, 2022 | 54 | 2022 |
| The future of marketing analytics in the sharing economy S Akter, U Hani, YK Dwivedi, A Sharma Industrial Marketing Management 104, 85-100, 2022 | 47 | 2022 |
| An artificial neural network based approach for sentiment analysis of opinionated text A Sharma, S Dey Proceedings of the 2012 ACM Research in Applied Computation Symposium, 37-42, 2012 | 45 | 2012 |
| As you sow, so shall you reap: Assessing drivers of socially responsible investment attitude and intention A Garg, P Goel, A Sharma, NP Rana Technological Forecasting and Social Change 184, 122030, 2022 | 44 | 2022 |
| Creativity in marketing: Examining the intellectual structure using scientometric analysis and topic modeling K Das, JD Patel, A Sharma, Y Shukla Journal of Business Research 154, 113384, 2023 | 43 | 2023 |
Dr. Pooja Goel, Associate ProfessorDepartment of Commerce, Delhi School of Economics, University of DelhiVerified email at commerce.du.ac.in