Service ecosystem design: Propositions, process model, and future research agenda J Vink, K Koskela-Huotari, B Tronvoll, B Edvardsson, K Wetter-Edman Journal of Service Research 24 (2), 168-186, 2021 | 336 | 2021 |
Service-dominant logic: foundations and applications SL Vargo, K Koskela-Huotari, J Vink The Routledge handbook of service research insights and ideas, 3-23, 2020 | 194 | 2020 |
Reshaping mental models–enabling innovation through service design J Vink, B Edvardsson, K Wetter-Edman, B Tronvoll Journal of Service Management 30 (1), 75-104, 2019 | 140 | 2019 |
Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact L Alkire, C Mooney, FA Gur, S Kabadayi, M Renko, J Vink Journal of Service Management 31 (1), 24-50, 2020 | 139 | 2020 |
Staging aesthetic disruption through design methods for service innovation K Wetter-Edman, J Vink, J Blomkvist Design Studies 55, 5-26, 2018 | 98 | 2018 |
Building reflexivity using service design methods J Vink, K Koskela-Huotari Journal of Service Research 25 (3), 371-389, 2022 | 81 | 2022 |
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change L Patrício, J Grenha Teixeira, J Vink AMS review 9, 115-120, 2019 | 73 | 2019 |
In/visible-conceptualizing service ecosystem design J Vink Karlstads universitet, 2019 | 55 | 2019 |
The institutional turn in service research: taking stock and moving ahead K Koskela-Huotari, J Vink, B Edvardsson Journal of Services Marketing 34 (3), 373-387, 2020 | 54 | 2020 |
Service design as a transformational driver toward person-centered care in healthcare L Malmberg, V Rodrigues, L Lännerström, K Wetter-Edman, J Vink, ... Service design and service thinking in healthcare and hospital management …, 2019 | 48 | 2019 |
Designerly approaches for catalyzing change in social systems: A social structures approach J Vink, K Wetter-Edman, K Koskela-Huotari She Ji: The Journal of Design, Economics, and Innovation 7 (2), 242-261, 2021 | 36 | 2021 |
Designing for aesthetic disruption: Altering mental models in social systems through designerly practices J Vink, K Wetter-Edman, M Aguirre The Design Journal 20 (sup1), S2168-S2177, 2017 | 36 | 2017 |
The Service-Dominant Logic of Marketing: Dialog SL Vargo Debate, and Directions/ME Sharpe, 2006 | 36 | 2006 |
Understanding the Influence of the Co-Design Process on Well-Being J Vink, K Wetter-Edman, B Edvardsson, B Tronvoll Service Design Geographies. Proceedings of the ServDes2016 Conference, 390-402, 2016 | 33 | 2016 |
Social structures as service design materials JE Vink, K Koskela-Houtari International Journal of Design 15 (3), 29-43, 2021 | 32 | 2021 |
Integrating empathy and lived experience through co-creation in service design J Vink, AS Oertzen ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes …, 2018 | 31 | 2018 |
Changing the rules of the game in healthcare through service design J Vink, MP Joly, K Wetter-Edman, B Tronvoll, B Edvardsson Service design and service thinking in healthcare and hospital management …, 2019 | 27 | 2019 |
Designing in highly contentious areas: Perspectives on a way forward for mental healthcare transformation D Sangiorgi, M Farr, S McAllister, G Mulvale, M Sneyd, JE Vink, L Warwick The Design Journal 22 (sup1), 309-330, 2019 | 26 | 2019 |
Service Ecosystem Design: Doing Institutional Work through Design J Vink, B Tronvoll, B Edvardsson, K Wetter-Edman, M Aguirre 5th Naples Forum on Service, 2017 | 20 | 2017 |
Designing for Plurality in Democracy by Building Reflexivity J Vink The Pluralist 17 (1), 52-76, 2022 | 18 | 2022 |