| Early task initiation and other load-adaptive mechanisms in the emergency department RJ Batt, C Terwiesch Management Science 63 (11), 3531-3551, 2017 | 274* | 2017 |
| Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department RJ Batt, C Terwiesch Management Science 61 (1), 39-59, 2015 | 242 | 2015 |
| The financial consequences of lost demand and reducing boarding in hospital emergency departments JM Pines, RJ Batt, JA Hilton, C Terwiesch Annals of emergency medicine 58 (4), 331-340, 2011 | 158 | 2011 |
| The Effects of Discrete Work Shifts on a Nonterminating Service System RJ Batt, DS Kc, BR Staats, BW Patterson Production and operations management 28 (6), 1528-1544, 2019 | 68 | 2019 |
| Finding a needle in a haystack: The effects of searching and learning on pick-worker performance RJ Batt, S Gallino Management Science 65 (6), 2624-2645, 2019 | 62 | 2019 |
| The impact of emergency department census on the decision to admit JK Gorski, RJ Batt, E Otles, MN Shah, AG Hamedani, BW Patterson Academic Emergency Medicine 24 (1), 13-21, 2017 | 57 | 2017 |
| Setting wait times to achieve targeted left without being seen rates J Lucas, RJ Batt, OA Soremekun American Journal of Emergency Medicine, The, 2014 | 54 | 2014 |
| Does what happens in the ed stay in the ed? the effects of emergency department physician workload on post-ed care use M Soltani, RJ Batt, H Bavafa, BW Patterson Manufacturing & Service Operations Management, 2022 | 36 | 2022 |
| Modeling for insight: a master class for business analysts SG Powell, RJ Batt John Wiley & Sons, 2008 | 36 | 2008 |
| The impact of facility layout on service worker behavior: An empirical study of nurses in the emergency department L Meng, RJ Batt, C Terwiesch Manufacturing & Service Operations Management 23 (4), 819-834, 2021 | 32 | 2021 |
| Cherry Picking Patients: Examining the Interval Between Patient Rooming and Resident Self‐assignment BW Patterson, RJ Batt, MD Wilbanks, E Otles, MC Westergaard, MN Shah Academic Emergency Medicine 23 (6), 679-684, 2016 | 32 | 2016 |
| Quality improvement spillovers: Evidence from the hospital readmissions reduction program M Soltani, R Batt, H Bavafa Forthcoming at Management Science, 2024 | 31* | 2024 |
| Using the Hendrich II inpatient fall risk screen to predict outpatient falls after emergency department visits BW Patterson, MD Repplinger, MS Pulia, RJ Batt, JE Svenson, A Trinh, ... Journal of the American Geriatrics Society 66 (4), 760-765, 2018 | 17 | 2018 |
| Electronic Health Record-Based Surveillance for Community Transmitted COVID-19 in the Emergency Department MS Pulia, DJ Heckmann, JM Glazer, C Barclay-Buchanan, N Kuehnel, ... Western Journal of Emergency Medicine: Integrating Emergency Care with …, 2020 | 8 | 2020 |
| Maggots, Mucous and Monkey Meat: Does Disgust Sensitivity Affect Case Mix Seen During Residency? BH Schnapp, E Fleming, A Kraut, M Westergaard, RJ Batt, BW Patterson Western Journal of Emergency Medicine: Integrating Emergency Care with …, 2019 | 7 | 2019 |
| Mean service metrics: Biased quality judgment and the customer–server quality gap RJ Batt, JD Tong Manufacturing & Service Operations Management 22 (5), 975-995, 2020 | 6 | 2020 |
| Empirical studies in hospital emergency departments RJ Batt University of Pennsylvania, 2013 | 5* | 2013 |
| Channel management: breaking the destructive growth cycle ME JOHNSON, RJ Batt Supply Chain Management Review 13 (5), 2009 | 5 | 2009 |
| Spreadsheet Modeling for Insight SG Powell, RJ Batt Proceedings of the International Workshop on the Foundations of Spreadsheets …, 2004 | 2 | 2004 |
| Comparing emergency department use among individuals with varying levels of cognitive impairment RK Green, MN Shah, LR Clark, RJ Batt, NA Chin, BW Patterson BMC geriatrics 22 (1), 382, 2022 | 1 | 2022 |
Christian TerwieschThe Wharton SchoolVerified email at wharton.upenn.edu