| An examination of the effects of omni-channel service offerings on retailer performance AL Jones, JW Miller, SE Griffis, JM Whipple, CM Voorhees International Journal of Physical Distribution & Logistics Management 52 (2 …, 2021 | 30 | 2021 |
| Examining the impact of shipping charge fairness on consumer satisfaction and behavior AL Jones, SE Griffis, MA Schwieterman, PJ Daugherty Transportation Journal 58 (2), 101-125, 2019 | 17 | 2019 |
| Do different spay techniques and growth implant frequencies affect weight gain in heifers? DV Cain, AL Jones, G Milliken | 11 | 1986 |
| Ensuring returns management software effectiveness through joint development orientation H Chen, PJ Daugherty, AL Jones Transportation Journal 55 (1), 1-30, 2016 | 8 | 2016 |
| The effect of perceptions of justice in returns on satisfaction and attitudes toward the retailer AL Jones, JW Miller, JM Whipple, SE Griffis, CM Voorhees International Journal of Physical Distribution & Logistics Management 54 (1 …, 2024 | 6 | 2024 |
| Multichannel Service Offerings: Determinants and Consequences of Fulfillment and Returns Experiences AL Jones Michigan State University, 2017 | 5 | 2017 |
| A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters LDM Thornton, AL Jones, AE Ekpo, P Kent, WK Story Production and Operations Management, 10591478241276136, 2024 | 1 | 2024 |
| Exploring the Complex Dynamics of'Bringing Your Whole Self to Work': Implications for Black Americans in the United States. CC Cain, CD Buskey, AL Jones, DB Cain Journal of Management Policy & Practice 24 (3), 2023 | 1 | 2023 |
| To Stay or To Switch: How Returns Channel Choice Influences Customer Satisfaction AL Jones Journal of Supply Chain and Operations Management 22 (1), 18, 2024 | | 2024 |