| Service quality and tourism M Augustyn, SK Ho Journal of travel research 37 (1), 71-75, 1998 | 458 | 1998 |
| Performance of tourism partnerships: a focus on York MM Augustyn, T Knowles Tourism Management 21 (4), 341-351, 2000 | 323 | 2000 |
| Exploratory study in tourism: Designing an initial, qualitative phase of sequenced, mixed methods research P Mason, M Augustyn, A Seakhoa‐King International Journal of Tourism Research 12 (5), 432-448, 2010 | 180 | 2010 |
| National strategies for rural tourism development and sustainability: The Polish experience M Augustyn Journal of Sustainable Tourism 6 (3), 191-209, 1998 | 131 | 1998 |
| The road to quality enhancement in tourism MM Augustyn International Journal of Contemporary Hospitality Management 10 (4), 145-158, 1998 | 123 | 1998 |
| Direct effects of quality management on competitive advantage IA Elshaer, MM Augustyn International Journal of Quality & Reliability Management 33 (9), 1286-1310, 2016 | 118 | 2016 |
| ISO 9000 and performance of small tourism enterprises: a focus on Westons Cider Company MM Augustyn, JD Pheby Managing Service Quality: An International Journal 10 (6), 374-388, 2000 | 108 | 2000 |
| Competing models of quality management and financial performance improvement MM Augustyn, IA Elshaer, RK Akamavi The Service Industries Journal 41 (11-12), 803-831, 2021 | 56 | 2021 |
| Is the Servqual scale an adequate measure of quality in leisure, tourism and hospitality? MM Augustyn, A Seakhoa-King Advances in hospitality and leisure, 3-24, 2005 | 53 | 2005 |
| Stakeholder power and engagement in an English seaside context: Implications for destination leadership V Kennedy, MM Augustyn Tourism Review 69 (3), 187-201, 2014 | 50 | 2014 |
| Impacts of activity-based costing on organizational performance: evidence from Thailand W Vetchagool, MM Augustyn, M Tayles Asian Review of Accounting 28 (3), 329-349, 2020 | 36 | 2020 |
| Tourism in the New Europe: Perspectives on SME Policies and Practices R Thomas, M Augustyn Routledge, 2007 | 34 | 2007 |
| Tourism in the New Europe: Perspectives on SME Policies and Practices R Thomas, M Augustyn Elsevier Science, 2007 | 34* | 2007 |
| Coping with resource scarcity: the experience of UK tourism SMEs MM Augustyn Small Firms in Tourism: International Perspectives, 257-275, 2004 | 26* | 2004 |
| Coping with resource scarcity: the experience of UK tourism SMEs MM Augustyn Small Firms in Tourism: International Perspectives. Advances in Tourism …, 2004 | 26* | 2004 |
| ISO 9000, activity based costing and organizational performance W Vetchagool, MM Augustyn, M Tayles Total Quality Management & Business Excellence 32 (3-4), 265-288, 2021 | 25 | 2021 |
| Testing the dimensionality of the quality management construct IA Elshaer, MM Augustyn Total Quality Management & Business Excellence 27 (3-4), 353-367, 2016 | 21 | 2016 |
| Tourism destination quality: Attributes and dimensions A Seakhoa-King, MM Augustyn, P Mason Emerald Publishing Limited, 2020 | 19 | 2020 |
| Mixed methods research in tourism: a systematic sequential approach P Mason, MM Augustyn, A Seakhoa-King Folia Turistica 56, 1-26, 2021 | 15 | 2021 |
| Small firms in the New Europe: Key issues, conclusions and recommendations M Augustyn, R Thomas Tourism in the New Europe. Perspectives on SME Policies and Practices, 227-236, 2007 | 12 | 2007 |
