Measuring the relative importance of service dimensions in the formation of price satisfaction and service satisfaction: A case study in the hotel industry K Matzler, B Renzl, S Rothenberger Scandinavian Journal of Hospitality and Tourism 6 (3), 179-196, 2006 | 202 | 2006 |
Fairness through transparency: The influence of price transparency on consumer perceptions of price fairness S Rothenberger Univ. Libre de Bruxelles, Solvay Brussels School of Economics and Management …, 2015 | 98 | 2015 |
Understanding the role of complaint handling on consumer loyalty in service relationships S Rothenberger, D Grewal, GR Iyer Journal of Relationship Marketing 7 (4), 359-376, 2008 | 89 | 2008 |
Antezedenten und Konsequenzen der Preiszufriedenheit S Rothenberger, HH Hinterhuber Erfolgsfaktor Innovation, 227-247, 2005 | 49 | 2005 |
Is advertising for losers? An empirical study from a value creation and value capturing perspective K Tackx, S Rothenberger, P Verdin European Management Journal 35 (3), 327-335, 2017 | 20 | 2017 |
Effektives Kundenwertmanagement im Tourismus HH Hinterhuber, K Matzler, H Pechlaner, S Rothenberger ESV-Verlag 1, 3-28, 2004 | 15 | 2004 |
Pricing perspectives: marketing and management implications of new theories and applications S Rothenberger, F Siems Palgrave Macmillan, 2008 | 12 | 2008 |
Immaterielle Vermögenswerte K Matzler, H Hinterhuber, B Renzl, S Rothenberger Handbuch der intangible Assets, Berlin, 2006 | 10 | 2006 |
Online complaint handling: The effects of politeness and grammaticality upon perceived professionalism and loyalty PN Schwab, S Rothenberger Univ. Libre de Bruxelles, Solvay Brussels School of Economics and Management …, 2015 | 9 | 2015 |
Wissensbilanzierung an Universitäten B Renzl, K Matzler, E Huemer, S Rothenberger Immaterielle Vermögenswerte. Handbuch der intangible Assets 1, 2006 | 8 | 2006 |
Unternehmenskultur und Innovationserfolg in Klein-und Mittelunternehmen: Ergebnisse einer empirischen Studie KKM Matzler, B Renzl, S Rothenberger, H Pechlaner, M Peters Erfolg durch Innovationen in Perspektiven für den Tourismus-und …, 2005 | 7 | 2005 |
Die Problematik bei der Berechnung des Customer Lifetime Values S Rothenberger Werte schaffen: Perspektiven einer stakeholderorientierten …, 2003 | 7 | 2003 |
Impacts of Price Transparency on Consumer Price Fairness Perspections and Behavioral Intentions G Iyer, D Grewal, S Rothenberger The Customer is NOT Always Right? Marketing Orientationsin a Dynamic …, 2017 | 6 | 2017 |
Measuring the relative importance of service dimensions in theformation of price satisfaction and service: A case study in the Hospitality and Hotel Industry S Rothenberger Scandinavian Journal of Hospitality and Tourism 6 (3), 179-196, 2006 | 6 | 2006 |
Führung und Strategie verbinden HH Hinterhuber, S Rothenberger Frankfurter Allgemeine Zeitung 6, 2006, 2006 | 5 | 2006 |
Exploring the role of information and trust in price fairness judgments S Rothenberge, D Grewal, G Iyer Pricing Perspectives: Marketing and Management Implications of New Theories …, 2008 | 3 | 2008 |
Leitbilder auf dem Prüfstand S Rothenberger, M Kolar, D Abfalter Anspruchsgruppenorientierte Kommunikation: Neue Ans—tze zu Kunden …, 2008 | 2 | 2008 |
Developing a leadership company-from leadership behavior to leadership responsibilities S Rothenberger Problems and perspectives in management, 56-63, 2008 | 2 | 2008 |
The impact of price worthiness on customer satisfaction S Rothenberger 2005 FORDHAM UNIVERSITY BEHAVIORAL PRICING CONFERENCE, 1, 2005 | 2 | 2005 |
Online complaint handling practices and the role of politeness in firm-customer interactions PN Schwab Université libre de Bruxelles, 2015 | 1 | 2015 |