| An analysis of port service quality and customer satisfaction: The case of Korean container ports GT Yeo, VV Thai, SY Roh The Asian Journal of Shipping and Logistics 31 (4), 437-447, 2015 | 260 | 2015 |
| Fuzzy and grey theories in failure mode and effect analysis for tanker equipment failure prediction Q Zhou, VV Thai Safety science 83, 74-79, 2016 | 255 | 2016 |
| Logistics service quality: conceptual model and empirical evidence VV Thai International Journal of Logistics Research and Applications 16 (2), 114-131, 2013 | 228 | 2013 |
| Service quality and customer satisfaction in liner shipping KF Yuen, VV Thai International Journal of Quality and Service Sciences 7 (2/3), 170-183, 2015 | 221 | 2015 |
| Service quality in maritime transport: conceptual model and empirical evidence VV Thai Asia Pacific Journal of Marketing and Logistics 20 (4), 493-518, 2008 | 212 | 2008 |
| The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry Y Shin, VV Thai Corporate Social Responsibility and Environmental Management 22 (6), 381-392, 2015 | 204 | 2015 |
| Expert elicitation and Bayesian Network modeling for shipping accidents: A literature review G Zhang, VV Thai Safety science 87, 53-62, 2016 | 184 | 2016 |
| Environmental efficiency analysis of port cities: Slacks-based measure data envelopment analysis approach T Lee, GT Yeo, VV Thai Transport Policy 33, 82-88, 2014 | 170 | 2014 |
| Do corporate sustainable management activities improve customer satisfaction, word of mouth intention and repurchase intention? Empirical evidence from the shipping industry Y Shin, V Van Thai, D Grewal, Y Kim The International Journal of Logistics Management 28 (2), 555-570, 2017 | 151 | 2017 |
| Airline value chain capabilities and CSR performance: The connection between CSR leadership and CSR culture with CSR performance, customer satisfaction and financial performance S Phillips, VV Thai, Z Halim The Asian Journal of Shipping and Logistics 35 (1), 30-40, 2019 | 146 | 2019 |
| Towards sustainable ASEAN port development: challenges and opportunities for Vietnamese ports S Roh, VV Thai, YD Wong The Asian Journal of Shipping and Logistics 32 (2), 107-118, 2016 | 142 | 2016 |
| Selecting the location of distribution centre in logistics operations: A conceptual framework and case study V Van Thai, D Grewal Asia Pacific Journal of Marketing and Logistics 17 (3), 3-24, 2005 | 118 | 2005 |
| The influence of supply chain integration on operational performance: A comparison between product and service supply chains KF Yuen, VV Thai The International Journal of Logistics Management 28 (2), 444-463, 2017 | 117 | 2017 |
| Skill requirements for logistics professionals: findings and implications VV Thai, S Cahoon, HT Tran Asia Pacific Journal of Marketing and Logistics 23 (4), 553-574, 2011 | 116 | 2011 |
| The impact of port service quality on customer satisfaction: The case of Singapore VV Thai Maritime Economics & Logistics 18, 458-475, 2016 | 111 | 2016 |
| Interaction impacts of corporate social responsibility and service quality on shipping firms’ performance KF Yuen, VV Thai, YD Wong, X Wang Transportation Research Part A: Policy and Practice 113, 397-409, 2018 | 109 | 2018 |
| Do port security quality and service quality influence customer satisfaction and loyalty? CH Chang, VV Thai Maritime Policy & Management 43 (6), 720-736, 2016 | 107 | 2016 |
| Barriers to supply chain integration in the maritime logistics industry KF Yuen, V Thai Maritime Economics & Logistics 19, 551-572, 2017 | 105 | 2017 |
| Corporate social responsibility and classical competitive strategies of maritime transport firms: A contingency-fit perspective KF Yuen, VV Thai, YD Wong Transportation Research Part A: Policy and Practice 98, 1-13, 2017 | 101 | 2017 |
| Are customers willing to pay for corporate social responsibility? A study of individual-specific mediators KF Yuen, VV Thai, YD Wong Total Quality Management & Business Excellence 27 (7-8), 912-926, 2016 | 98 | 2016 |