What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective IU Jan, S Ji, C Kim Journal of Retailing and Consumer Services 75, 103440, 2023 | 82 | 2023 |
The impact of COVID‐19 on consumer evaluation of authentic advertising messages J Park, J Kim, DC Lee, SS Kim, BG Voyer, C Kim, B Sung, ... Psychology & Marketing 39 (1), 76-89, 2022 | 74 | 2022 |
Decisions with ChatGPT: Reexamining choice overload in ChatGPT recommendations J Kim, JH Kim, C Kim, J Park Journal of Retailing and Consumer Services 75, 103494, 2023 | 65 | 2023 |
When ChatGPT gives incorrect answers: the impact of inaccurate information by generative AI on tourism decision-making JH Kim, J Kim, J Park, C Kim, J Jhang, B King Journal of Travel Research 64 (1), 51-73, 2025 | 35 | 2025 |
Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter? C Kim, X Yan, J Kim, S Terasaki, H Furukawa Journal of Retailing and Consumer Services 69, 103123, 2022 | 33 | 2022 |
Do you trust ChatGPTs? Effects of the ethical and quality issues of generative AI on travel decisions JH Kim, J Kim, C Kim, S Kim Journal of Travel & Tourism Marketing 40 (9), 779-801, 2023 | 31 | 2023 |
Do you punish or forgive socially responsible companies? A cross-country analysis of boycott campaigns C Kim, A Kinoshita Journal of Retailing and Consumer Services 71, 103232, 2023 | 28 | 2023 |
How do retailers increase the benefits of buyer innovativeness? An intra-and inter-organization perspective C Kim, K Takashima, S Newell Asia Pacific Journal of Marketing and Logistics 30 (3), 571-586, 2018 | 28 | 2018 |
Effects of retail organisation design on improving private label merchandising C Kim, K Takashima European Journal of Marketing 53 (12), 2582-2603, 2019 | 23 | 2019 |
Do consumer boycotts really matter with global companies? The moderating effect of gender differences C Kim, X Yan, S Park International Journal of Emerging Markets 18 (12), 5707-5726, 2023 | 22 | 2023 |
The effectiveness of power-dependence management in retailing K Takashima, C Kim International Journal of Retail & Distribution Management 44 (1), 71-88, 2016 | 22 | 2016 |
The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration JY Park, C Kim Journal of Retailing and Consumer Services 72, 103238, 2023 | 21 | 2023 |
Do online sales channels save brands of global companies from consumer boycotts? A geographical analysis C Kim, W Kim, S Nakami Journal of Retailing and Consumer Services 68, 103069, 2022 | 17 | 2022 |
Relations between merchandising information orientation, strategic integration and retail performance C Kim, M Miao, B Hu International Journal of Retail & Distribution Management 50 (1), 18-35, 2022 | 16 | 2022 |
How does salespeople’s personal interaction affect customers’ word-of-mouth in retailing? J Ma, C Kim Journal of Asia Business Studies 16 (6), 833-849, 2022 | 15 | 2022 |
The impact of outcome-based control for retail buyers on organizational performance C Kim, K Takashima Australasian Marketing Journal 22 (2), 76-83, 2014 | 15 | 2014 |
Does brand equity matter in small retailers' horizontal strategic alliances? C Kim, R Ishii, JY Park Industrial Marketing Management 103, 227-237, 2022 | 11 | 2022 |
Determinants of merchandising proposals by vendors: influence of the recognition of transaction costs K Takashima, C Kim Journal of Marketing Channels 22 (1), 42-51, 2015 | 11 | 2015 |
Role of brand equity and competitive strategies in the relation between horizontal alliances and its benefits C Kim, B Hu Journal of Business & Industrial Marketing 37 (9), 1903-1914, 2022 | 10 | 2022 |
How do moral judgment and saving face interact with positive word–of–mouth regarding counterfeit luxury consumption? C Kim, M Kikumori, A Kim, J Kim Journal of Global Fashion Marketing 15 (2), 253-269, 2024 | 8 | 2024 |