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Changju kim
Changju kim
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What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective
IU Jan, S Ji, C Kim
Journal of Retailing and Consumer Services 75, 103440, 2023
822023
The impact of COVID‐19 on consumer evaluation of authentic advertising messages
J Park, J Kim, DC Lee, SS Kim, BG Voyer, C Kim, B Sung, ...
Psychology & Marketing 39 (1), 76-89, 2022
742022
Decisions with ChatGPT: Reexamining choice overload in ChatGPT recommendations
J Kim, JH Kim, C Kim, J Park
Journal of Retailing and Consumer Services 75, 103494, 2023
652023
When ChatGPT gives incorrect answers: the impact of inaccurate information by generative AI on tourism decision-making
JH Kim, J Kim, J Park, C Kim, J Jhang, B King
Journal of Travel Research 64 (1), 51-73, 2025
352025
Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?
C Kim, X Yan, J Kim, S Terasaki, H Furukawa
Journal of Retailing and Consumer Services 69, 103123, 2022
332022
Do you trust ChatGPTs? Effects of the ethical and quality issues of generative AI on travel decisions
JH Kim, J Kim, C Kim, S Kim
Journal of Travel & Tourism Marketing 40 (9), 779-801, 2023
312023
Do you punish or forgive socially responsible companies? A cross-country analysis of boycott campaigns
C Kim, A Kinoshita
Journal of Retailing and Consumer Services 71, 103232, 2023
282023
How do retailers increase the benefits of buyer innovativeness? An intra-and inter-organization perspective
C Kim, K Takashima, S Newell
Asia Pacific Journal of Marketing and Logistics 30 (3), 571-586, 2018
282018
Effects of retail organisation design on improving private label merchandising
C Kim, K Takashima
European Journal of Marketing 53 (12), 2582-2603, 2019
232019
Do consumer boycotts really matter with global companies? The moderating effect of gender differences
C Kim, X Yan, S Park
International Journal of Emerging Markets 18 (12), 5707-5726, 2023
222023
The effectiveness of power-dependence management in retailing
K Takashima, C Kim
International Journal of Retail & Distribution Management 44 (1), 71-88, 2016
222016
The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
JY Park, C Kim
Journal of Retailing and Consumer Services 72, 103238, 2023
212023
Do online sales channels save brands of global companies from consumer boycotts? A geographical analysis
C Kim, W Kim, S Nakami
Journal of Retailing and Consumer Services 68, 103069, 2022
172022
Relations between merchandising information orientation, strategic integration and retail performance
C Kim, M Miao, B Hu
International Journal of Retail & Distribution Management 50 (1), 18-35, 2022
162022
How does salespeople’s personal interaction affect customers’ word-of-mouth in retailing?
J Ma, C Kim
Journal of Asia Business Studies 16 (6), 833-849, 2022
152022
The impact of outcome-based control for retail buyers on organizational performance
C Kim, K Takashima
Australasian Marketing Journal 22 (2), 76-83, 2014
152014
Does brand equity matter in small retailers' horizontal strategic alliances?
C Kim, R Ishii, JY Park
Industrial Marketing Management 103, 227-237, 2022
112022
Determinants of merchandising proposals by vendors: influence of the recognition of transaction costs
K Takashima, C Kim
Journal of Marketing Channels 22 (1), 42-51, 2015
112015
Role of brand equity and competitive strategies in the relation between horizontal alliances and its benefits
C Kim, B Hu
Journal of Business & Industrial Marketing 37 (9), 1903-1914, 2022
102022
How do moral judgment and saving face interact with positive word–of–mouth regarding counterfeit luxury consumption?
C Kim, M Kikumori, A Kim, J Kim
Journal of Global Fashion Marketing 15 (2), 253-269, 2024
82024
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