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Katerina Berezina
Katerina Berezina
Associate Professor of Hospitality Information Technology at the University of Mississippi
Dirección de correo verificada de olemiss.edu
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Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews
K Berezina, A Bilgihan, C Cobanoglu, F Okumus
Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016
8102016
Adoption of robots and service automation by tourism and hospitality companies
SH Ivanov, C Webster, K Berezina
Revista Turismo & Desenvolvimento 27 (28), 1501-1517, 2017
7342017
Progress on robotics in hospitality and tourism: a review of the literature
S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster
Journal of Hospitality and Tourism Technology 10 (4), 489-521, 2019
4352019
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth
K Berezina, C Cobanoglu, BL Miller, FA Kwansa
International journal of contemporary hospitality management 24 (7), 991-1010, 2012
2682012
Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages
H Birinci, K Berezina, C Cobanoglu
International Journal of Contemporary Hospitality Management 30 (2), 1190-1210, 2018
2492018
Robots, artificial intelligence, and service automation in restaurants
K Berezina, O Ciftci, C Cobanoglu
Robots, artificial intelligence, and service automation in travel, tourism …, 2019
2482019
Predicting satisfaction and intentions to use online food delivery: what really makes a difference?
K Annaraud, K Berezina
Journal of Foodservice Business Research 23 (4), 305-323, 2020
1962020
The impact of technology amenities on hotel guest overall satisfaction
C Cobanoglu, K Berezina, ML Kasavana, M Erdem
Journal of Quality Assurance in Hospitality & Tourism 12 (4), 272-288, 2011
1742011
The effect of hotel lobby design on booking intentions: An intergenerational examination
L Nanu, F Ali, K Berezina, C Cobanoglu
International Journal of Hospitality Management 89, 102530, 2020
992020
Effect of personal innovativeness on technology adoption in hospitality and tourism: meta-analysis
O Ciftci, K Berezina, M Kang
Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021
662021
Let’s face it: are customers ready for facial recognition technology at quick-service restaurants?
O Ciftci, EKC Choi, K Berezina
International Journal of Hospitality Management 95, 102941, 2021
642021
Hospitality information technology: Learning how to use it.. Dubuque, IA: Kendall
GR Collins, C Cobanoglu, A Bilgihan, K Berezina
Hunt Publishing Co, 2017
532017
The managerial flash sales dash: Is there advantage or disadvantage at the finish line?
K Berezina, KJ Semrad, S Stepchenkova, C Cobanoglu
International Journal of Hospitality Management 54, 12-24, 2016
512016
The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals
A Bilgihan, K Berezina, C Cobanoglu, F Okumus
Journal of Teaching in Travel & Tourism 14 (4), 321-342, 2014
502014
The impact of Wi-Fi service in restaurants on customers' likelihood of return to a restaurant
C Cobanoglu, A Bilgihan, KK Nusair, K Berezina
Journal of Foodservice Business Research 15 (3), 285-299, 2012
452012
Robotics in tourism and hospitality
S Ivanov, C Webster, K Berezina
Handbook of e-Tourism, 1873-1899, 2022
432022
Factors influencing cruise vacations: the impact of online reviews and environmental friendliness
F Bahja, C Cobanoglu, K Berezina, C Lusby
Tourism Review 74 (3), 400-415, 2019
402019
Are restaurant customers ready for tablet-based menus?
N Suarez, K Berezina, W Yang, S Gordon
International Journal of Contemporary Hospitality Management 31 (7), 2914-2932, 2019
392019
The impact of hotel attributes’ satisfaction on overall guest satisfaction
M Usta, K Berezina, C Cobanoglu
362011
An analysis of the usage of Facebook and Twitter as a marketing tool in hotels
HA Atadil, K Berezına, BS Yılmaz, C Çobanoglu
Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 11 (2), 2010
362010
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