Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style A Boukis, C Koritos, KL Daunt, A Papastathopoulos Tourism Management 77, 103997, 2020 | 204 | 2020 |
Organizational readiness for digital financial innovation and financial resilience M Hussain, A Papastathopoulos International journal of production economics 243, 108326, 2022 | 142 | 2022 |
Quiet quitting: relationship with other concepts and implications for tourism and hospitality S Hamouche, C Koritos, A Papastathopoulos International Journal of Contemporary Hospitality Management 35 (12), 4297-4312, 2023 | 127 | 2023 |
Measuring service quality and customer satisfaction of the small-and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE) SZ Ahmad, N Ahmad, A Papastathopoulos Tourism Review 74 (3), 349-370, 2019 | 122 | 2019 |
Impact of leader–member exchange and perceived organisational support on turnover intention: The mediating effects of psychological stress A AlHashmi, M., Jabeen, F., & Papastathopoulos Policing: An International Journal 42 (4), 520–536, 2019 | 80 | 2019 |
Demographic analysis of residents’ support for tourism development in the UAE: A Bayesian structural equation modeling multigroup approach A Papastathopoulos, SZ Ahmad, N Al Sabri, K Kaminakis Journal of Travel Research 59 (6), 1119-1139, 2020 | 78 | 2020 |
Trust, information sharing and uncertainty: An empirical investigation into their impact on sustainability in service supply chains in the United Arab Emirates M Khan, M Hussain, A Papastathopoulos, I Manikas Sustainable Development 26 (6), 870-878, 2018 | 57 | 2018 |
What services do Muslim tourists want? Uncovering nonlinear relationships and unobserved heterogeneity A Papastathopoulos, K Kaminakis, C Mertzanis Tourism Management Perspectives 35, 100720, 2020 | 53 | 2020 |
Epidemiological susceptibility risk and tourist flows around the world C Mertzanis, A Papastathopoulos Annals of Tourism Research 86, 103095, 2021 | 50 | 2021 |
Residents’ perceptions of the impact of tourism in Abu Dhabi, United Arab Emirates N Hammad, SZ Ahmad, A Papastathopoulos International Journal of Culture, Tourism and Hospitality Research 11 (4 …, 2017 | 50 | 2017 |
Examining the role of leadership inspiration, rewards and its relationship with contribution to knowledge sharing: Evidence from the UAE T Al Dari, F Jabeen, A Papastathopoulos Journal of Workplace Learning 30 (6), 488-512, 2018 | 49 | 2018 |
Evaluating perceptions of residents’ towards impacts of tourism development in Emirates of Abu Dhabi, United Arab Emirates NM Hammad, SZ Ahmad, A Papastathopoulos Tourism Review 72 (4), 448-461, 2017 | 38 | 2017 |
Organizational forms based on information & communication technologies (ICTs) adoption A Papastathopoulos, C Beneki Research in Business and Economics Journal 2, 1, 2010 | 32 | 2010 |
Effects of faith-based attributes on hotel prices: the case of halal services A Papastathopoulos, C Koritos, C Mertzanis International Journal of Contemporary Hospitality Management 33 (8), 2839-2861, 2021 | 28 | 2021 |
Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants YC Wang, A Papastathopoulos International Journal of Contemporary Hospitality Management 36 (6), 1744-1765, 2023 | 24 | 2023 |
Unveiling front-line employees’ brand construal types during corporate brand promise delivery: A multi-study analysis A Boukis, K Punjaisri, JMT Balmer, K Kaminakis, A Papastathopoulos Journal of Business Research 131, 673-685, 2021 | 24 | 2021 |
The moderating role of nationality in residents' perceptions of the impacts of tourism development in the U nited A rab E mirates NM Hammad, SZ Ahmad, A Papastathopoulos International Journal of Tourism Research 21 (1), 61-75, 2019 | 24 | 2019 |
Customer incivility as an identity threat for frontline employees: The mitigating role of organizational rewards A Boukis, C Koritos, A Papastathopoulos, D Buhalis Annals of Tourism Research 100, 103555, 2023 | 20 | 2023 |
Antecedents of customer loyalty in the mobile telecommunication market. A cross-cultural investigation I Rizomyliotis, K Konstantoulaki, K Kaminakis, A Giovanis, ... Academy of Marketing Studies Journal 22 (4), 2018 | 20 | 2018 |
The effects of indirect taxes on consumer prices: empirical evidence for greece P Koutsouvelis, A Papastathopoulos Advances in Management and Applied Economics 3 (1), 61, 2013 | 18 | 2013 |