Atmospheric qualities of online retailing: A conceptual model and implications SA Eroglu, KA Machleit, LM Davis Journal of Business research 54 (2), 177-184, 2001 | 2295 | 2001 |
Empirical testing of a model of online store atmospherics and shopper responses SA Eroglu, KA Machleit, LM Davis Psychology & marketing 20 (2), 139-150, 2003 | 1951 | 2003 |
Exploring future competitive advantage through sustainable supply chains MJ Markley, L Davis International Journal of Physical Distribution & Logistics Management 37 (9 …, 2007 | 728 | 2007 |
Culture influences on emotional responses to on-line store atmospheric cues L Davis, S Wang, A Lindridge Journal of Business Research 61 (8), 806-812, 2008 | 322 | 2008 |
The WOW factor: Creating value through win-back offers to reacquire lost customers M Tokman, LM Davis, KN Lemon Journal of retailing 83 (1), 47-64, 2007 | 258 | 2007 |
Reprisal, retribution and requital: Investigating customer retaliation V Funches, M Markley, L Davis Journal of Business Research 62 (2), 231-238, 2009 | 253 | 2009 |
Deriving and exploring behavior segments within a retail loyalty card program AW Allaway, RM Gooner, D Berkowitz, L Davis European Journal of Marketing 40 (11/12), 1317-1339, 2006 | 203 | 2006 |
Exploring the WOW in online-auction feedback BD Weinberg, L Davis Journal of Business Research 58 (11), 1609-1621, 2005 | 145 | 2005 |
Rapport management during the exploration phase of the salesperson–customer relationship KS Campbell, L Davis, L Skinner Journal of Personal Selling & Sales Management 26 (4), 359-370, 2006 | 106 | 2006 |
The sociolinguistic basis of managing rapport when overcoming buying objections KS Campbell, L Davis The Journal of Business Communication (1973) 43 (1), 43-66, 2006 | 56 | 2006 |
The thin line between love and hate of attention: The customer shopping experience S Alhouti, EA Gillespie, W Chang, L Davis Journal of Marketing Theory and Practice 23 (4), 415-433, 2015 | 33 | 2015 |
Perspectives on big data BD Weinberg, L Davis, PD Berger Journal of Marketing Analytics 1, 187-201, 2013 | 30 | 2013 |
A dimensional qualitative research approach to understanding medically unnecessary aesthetic surgery M Markley Rountree, L Davis Psychology & Marketing 28 (10), 1027-1043, 2011 | 30 | 2011 |
Stemming the tide: dealing with the imbalance of customer relationship quality with the key contact employee versus with the firm S Wang, L Davis Journal of Services Marketing 22 (7), 533-549, 2008 | 30 | 2008 |
Commercial mythmaking at the holy land experience D Crockett, L Davis Consumption Markets & Culture 19 (2), 206-227, 2016 | 27 | 2016 |
Sales management, education, and scholarship across cultures: early findings from a global study and an agenda for future research R Dugan, D Rangarajan, L Davis, W Bolander, EB Pullins, ... Journal of personal selling & sales management 40 (3), 198-212, 2020 | 25 | 2020 |
Global cause awareness: Tracking awareness through electronic word of mouth L Davis, MM Rountree, JA Davis Journal of Nonprofit & Public Sector Marketing 28 (3), 252-272, 2016 | 20 | 2016 |
An ecosystems analysis of how sales managers develop salespeople KM Peesker, LJ Ryals, GA Rich, L Davis Journal of Business & Industrial Marketing 36 (4), 654-665, 2021 | 19 | 2021 |
Personal Selling and Sales Management Abstracts DR Deeter-Schmelz Journal of Personal Selling & Sales Management 26 (2), 219-238, 2006 | 15* | 2006 |
Customer participation strategies and associated goals: A qualitative investigation M Markley, L Davis Advances in Consumer Research 33, 419, 2006 | 15 | 2006 |