Exploring antecedents of service innovation performance in manufacturing SMEs K Mennens, A Van Gils, G Odekerken-Schröder, W Letterie International Small Business Journal 36 (5), 500-520, 2018 | 142 | 2018 |
The service triad: an empirical study of service robots, customers and frontline employees G Odekerken-Schröder, K Mennens, M Steins, D Mahr Journal of Service Management 33 (2), 246-292, 2022 | 118 | 2022 |
Learning communities in de logistiek: De TIP-ontwikkelmethode N Hofstra, M Vodegel, D Moeke, M Van den Tooren, PTY Preenen, ... Logistiek+, Special Edition, 128-142, 2021 | 6 | 2021 |
Van taal naar tool: onderbouwd samenwerken via Learning Communities in de Logistiek PTY Preenen, M Van den Tooren, J Waalkens, J Rietveld, D Hiemstra, ... Logistiek+ 12, 92-99, 2021 | 5 | 2021 |
A collaborative approach to manage continuous service innovation T Schiefer, D Mahr, PC van Fenema, K Mennens Technovation 134, 103029, 2024 | 3 | 2024 |
Exploring SME’s behavioural changes resulting from innovation policy: the effect of receiving a subsidy on intrapreneurship K Mennens, W Letterie, A Van Gils, G Odekerken-Schröder Entrepreneurship & Regional Development 34 (9-10), 935-954, 2022 | 3 | 2022 |
A conceptualization of public-private learning communities for technological transformations and beyond K Mennens, PTY Preenen, T Schipper, M Vos, N Hofstra, ... Paper presentation at the BEYOND4. 0 scientific conference: Inclusive …, 2021 | 3 | 2021 |
Service Innovation in Networks: Co-creating a Network Business Model K Mennens, D Mahr, PC Van Fenema, T Schiefer, A Saraceni The Palgrave Handbook of Service Management, 555-575, 2022 | 2 | 2022 |
Interorganizational Learning: A Conceptualization of Public-Private Learning Communities TM Schipper, K Mennens, P Preenen, M Vos, M van den Tooren, ... Human Resource Development Review 22 (4), 494-523, 2023 | 1 | 2023 |
Partner, master, or servant? How older adults experience their relationship with socially assistive robots B Peusen, K Mennens, D Mahr Handbook of Service Experience, 162-175, 2025 | | 2025 |
I Care That You Don’t Share: Confidentiality in Student-Robot Interactions K Mennens, M Becker, R Briker, D Mahr, M Steins Journal of Service Research, 10946705241295849, 2024 | | 2024 |
Van taal naar tool P Preenen, M van den Tooren, J Waalkens, J Rietveld, D Hiemstra, ... Logistiek+ 12, 2022 | | 2022 |
The process of servitization: how do service innovations emerge in organizational networks? PC van Fenema, K Mennens, T Schiefer, D Mahr Advanced Services for Sustainability and Growth, 170, 2020 | | 2020 |
Identifying customer requirements for SMEs' servitized offerings - a dyadic study K Mennens, G Odekerken-Schröder, W Letterie, A Van Gils Spring Servitization Conference, 2020 | | 2020 |
Enhancing SME innovation performance: results from a multi-actor perspective KMAG Mennens | | 2019 |
Succesvolle diensteninnovaties in de maakindustrie K Mennens, A van Gils, W Letterie, G Odekerken-Schröder Ontwikkelingen in het marktonderzoek: Jaarboek MarktOnderzoekAssociatie, 169-181, 2017 | | 2017 |