| The effect of service quality and perceived price fairness on consumer loyalty through consumer satisfaction on budget hotel in East Java CE Susanti Indian Journal of Science and Technology 12 (6), 1-7, 2019 | 39 | 2019 |
| Pengaruh Perceived Value Dan E-Service Quality Terhadap Customer Behavioral Intention Melalui Customer Satisfaction Pada Pengguna Gojek Di Surabaya SL Indrata, CE Susanti, MM Kristanti Kajian Ilmiah Mahasiswa Manajemen 6 (2), 131-147, 2017 | 25 | 2017 |
| Analisis Persepsi Konsumen Terhadap Kualitas Produk Keramik Merek Milan di Surabaya CE Susanti Jurnal Widya manajemen & Akuntansi 3 (2), 2003 | 23 | 2003 |
| THE EFFECT OF BRAND REPUTATION ON BRAND LOYALTY THROUGH BRAND TRUST ON YOGA TOURIST DESTINATION IN UBUD, BALI, INDONESIA C Susanti Journal of Critical Reviews 7 (India), 1160-1165, 2020 | 21 | 2020 |
| The effect of product quality and service quality towards customer satisfaction and customer loyalty in traditional restaurants in East Java CE Susanti Proceedings of the International Conference on Managing the Asian Century …, 2013 | 19 | 2013 |
| The antecedence of customer loyalty in traditional restaurants in East Java, Indonesia C Esti Susanti International Journal of Process Management and Benchmarking 4 (1), 22-35, 2014 | 17 | 2014 |
| THE INFLUENCE OF IMAGE AND CUSTOMERS’SATISFACTION TOWARDS CONSUMERS’LOYALTY TO TRADITIONAL FOODS IN SURABAYA CE Susanti Jurnal Manajemen Pemasaran 4 (1), 1-10, 2009 | 16 | 2009 |
| Effects of Perceived Quality and Social Media Marketing on Brand Loyalty through Brand Trust and Brand Love S Nilowardono, CE Susanti, M Rahayu IOSR Journal of Business and Management 22 (India), 20-29, 2020 | 15 | 2020 |
| The effect of tourist destination image (TDI) on intention to visit through tourism risk perception (TRP) of COVID-19 in the tourism industry in the new normal era in Indonesia … CE Susanti, YB Hermanto, B Suwito Journal of Risk and Financial Management 16 (2), 76, 2023 | 13 | 2023 |
| The Effect of Push Motivational Factors and Pull Motivational Factors on Tourist Loyalty Through Satisfaction on Halal Tourists in East Java CE Susanti WSEAS TRANSACTIONS on ENVIRONMENT and DEVELOPMENT 17 (Yunani), 510-519, 2021 | 12 | 2021 |
| Effect Of Knowledge On Nutrition Diet Behavior With Attitude To Mediation Functional Foods For Diabetes Mellitus Patients In Surabaya CE Susanti, B Tedjasuksmana Conference In Business, Accounting, And Management (CBAM) 1 (1), 151-164, 2012 | 12 | 2012 |
| The Influence of Internal Service Quality toward Patient's Behavioral Intention in Inpatient Unit at the Type C General Hospitals in East Java, Indonesia CE Susanti GSTF Journal of Nursing and Health Care (JNHC) 3, 1-8, 2015 | 10 | 2015 |
| The Influence of e-Servqual toward e-Word of Mouth through e-Customer Satisfaction and e-Customer Trust in e-Commerce Apparel in Surabaya H Gunawan, CE Susanti Technium Social Sciences Journal 24 (2021), 517-525, 2021 | 9 | 2021 |
| Influences of experience dimensions on consumer loyalty: the case of travel agencies in East Java CE Susanti, P Mandal International Journal of Business Excellence 13 (3), 340-354, 2017 | 9 | 2017 |
| Upaya peningkatan strategi marketing mix pangan berbasis bahan lokal melalui analisis sikap konsumen dengan model fishbein di Surabaya CE Susanti Jurnal manajemen pemasaran 3 (1), 1-7, 2008 | 9 | 2008 |
| Esti. 2003 C Susanti Analisis Persepsi Konsumen Terhadap Kualitas Jasa Produk Keramik Merek Milan …, 0 | 6 | |
| The Effect of Brand Awareness and Brand Image on Repurchase Intention through Brand Loyalty in Beach Tourism in East Java, Indonesia CE Susanti International Journal of Engineering and Advanced Technology (IJEAT) 6 (8 …, 2019 | 4 | 2019 |
| Influence of Social networks and Social Media toward satisfaction through apparel purchase decision on adolescents in East Java CE Susanti International Journal of Supply Chain Management 6 (4), 224-233, 2017 | 4 | 2017 |
| Pengaruh Kualitas Pelayanan Internal terhadap Kepuasan Kerja Perawat, Organizational Citizenship Behavior, Kualitas Pelayanan Episode of Care, Kepuasan Pasien, dan Minat … CE Susanti UNIVERSITAS AIRLANGGA, 2009 | 4 | 2009 |
| Tqm dan iso 9000: 2000 dalam pelayanan kesehatan VS Malcom baldrige national quality award (MBNQA) CE Susanti | 4 | 2009 |
