| Managing the attractiveness of evolved and created retail agglomerations formats C Teller, J Elms Marketing Intelligence & Planning 28 (1), 25-45, 2010 | 191 | 2010 |
| Internet or store? An ethnographic study of consumers' internet and store-based grocery shopping practices J Elms, R De Kervenoael, A Hallsworth Journal of Retailing and Consumer Services 32, 234-243, 2016 | 155 | 2016 |
| Exploring the adoption of self-service checkouts and the associated social obligations of shopping practices S Bulmer, J Elms, S Moore Journal of Retailing and Consumer Services 42, 107-116, 2018 | 145 | 2018 |
| Urban place marketing and retail agglomeration customers C Teller, JR Elms Journal of marketing management 28 (5-6), 546-567, 2012 | 126 | 2012 |
| The social significance of AI in retail on customer experience and shopping practices S Moore, S Bulmer, J Elms Journal of Retailing and Consumer Services 64, 102755, 2022 | 105 | 2022 |
| Examining empathy and responsiveness in a high-service context J Murray, J Elms, M Curran International Journal of Retail & Distribution Management 47 (12), 1364-1378, 2019 | 99 | 2019 |
| Extending the Theory of Planned Behavior to examine the role of anticipated negative emotions on channel intention: The case of an embarrassing product JC Londono, K Davies, J Elms Journal of Retailing and Consumer Services 36, 8-20, 2017 | 96 | 2017 |
| Examining the role of store design on consumers’ cross-sectional perceptions of retail brand loyalty J Murray, J Elms, C Teller Journal of Retailing and Consumer Services 38, 147-156, 2017 | 93 | 2017 |
| Consumer vulnerability and the transformative potential of Internet shopping: An exploratory case study J Elms, J Tinson Journal of Marketing Management 28 (11-12), 1354-1376, 2012 | 88 | 2012 |
| Conceptualising and measuring consumer-based brand–retailer–channel equity JC Londoño, J Elms, K Davies Journal of Retailing and Consumer Services 29, 70-81, 2016 | 81 | 2016 |
| Exploring value through integrated service solutions: The case of e‐grocery shopping R De Kervenoael, D Soopramanien, J Elms, A Hallsworth Managing Service Quality: An International Journal 16 (2), 185-202, 2006 | 67 | 2006 |
| Investigating the impact of shopper personality on behaviour in immersive Virtual Reality store environments A Schnack, MJ Wright, J Elms Journal of Retailing and Consumer Services 61, 102581, 2021 | 58 | 2021 |
| Place marketing and urban retail agglomerations: An examination of shoppers’ place attractiveness perceptions C Teller, JR Elms, JA Thomson, AR Paddison Place Branding and Public Diplomacy 6 (2), 124-133, 2010 | 44 | 2010 |
| Household pre‐purchase practices and online grocery shopping R De Kervenoael, A Hallsworth, J Elms Journal of Consumer Behaviour 13 (5), 364-372, 2014 | 28 | 2014 |
| 30 years of retail change: where (and how) do you shop? J Elms, C Canning, R De Kervenoael, P Whysall, A Hallsworth International Journal of Retail & Distribution Management 38 (11/12), 817-827, 2010 | 28 | 2010 |
| The food superstore revolution: changing times, changing research agendas in the UK A Hallsworth, R De Kervenoael, J Elms, C Canning The International Review of Retail, Distribution and Consumer Research 20 (1 …, 2010 | 25 | 2010 |
| Examining store atmosphere appraisals using parallel approaches from the aesthetics literature J Murray, C Teller, J Elms Journal of Marketing Management 35 (9-10), 916-939, 2019 | 23 | 2019 |
| Personal privacy as a positive experience of shopping: An illustration through the case of online grocery shopping R de Kervenoael, D Soopramanien, A Hallsworth, J Elms International Journal of Retail & Distribution Management 35 (7), 583-599, 2007 | 20 | 2007 |
| Influencing online grocery innovation: Anti-choice as a trigger for activity fragmentation and multi-tasking R De Kervenoael, J Elms, A Hallsworth Futures 62, 155-163, 2014 | 19 | 2014 |
| Connecting meanings of ageing, consumption, and information and communication technologies through practice J Mansvelt, J Elms, S Dodds Geographical Research 58 (3), 289-299, 2020 | 16 | 2020 |
