Hean Tat KEH (郭贤达)

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Carlos TorelliProfessor of Business Administration, University of Illinois at Urbana-ChampaignAdresse e-mail validée de illinois.edu
Chi Yue CHIUFaculty of Social Science, Chinese University of Hong KongAdresse e-mail validée de cuhk.edu.hk
Li Yan （晏丽）Capital University of Economics and BusinessAdresse e-mail validée de uts.edu.au
Singfat CHUNUS Business SchoolAdresse e-mail validée de nus.edu.sg
Lisa E. BoltonProfessor of Marketing, The Pennsylvania State UniversityAdresse e-mail validée de psu.edu
Nguyen Thi Tuyet Mai (PhD. NUS)National Economics UniversityAdresse e-mail validée de neu.edu.vn
Jiemiao ChenMonash UniversityAdresse e-mail validée de monash.edu
Jochen WirtzNational University of SingaporeAdresse e-mail validée de nus.edu.sg
Boon Chong LimNanyang Business School, Nanyang Technological UniversityAdresse e-mail validée de ntu.edu.sg
Maw Der FooPresident's Chair in Entrepreneurship & Professor, Nanyang Technological UniversityAdresse e-mail validée de alum.mit.edu
Maggie Wenjing LiuAssociate Professor of Marketing, Tsinghua UniversityAdresse e-mail validée de sem.tsinghua.edu.cn
Yih Hwai LeeNational University of SingaporeAdresse e-mail validée de nus.edu.sg
Li-Li Engmissouri university of science and technologyAdresse e-mail validée de mst.edu
Kim-Pong TamProfessor, The Hong Kong University of Science and TechnologyAdresse e-mail validée de ust.hk
Natalia MaehleProfessor, Western Norway University of Applied SciencesAdresse e-mail validée de hvl.no
Aysegul OzsomerProfessor of Marketing, Koç UniversityAdresse e-mail validée de ku.edu.tr
Sergio W CarvalhoDalhousie UniversityAdresse e-mail validée de dal.ca
Angela Y. LeeNorthwestern UniversityAdresse e-mail validée de kellogg.northwestern.edu
Wenbo WangHong Kong University of Science and TechnologyAdresse e-mail validée de ust.hk
Wai ChamornmarnThammasat universityAdresse e-mail validée de tu.ac.th

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Hean Tat KEH (郭贤达)

Professor of Marketing, Monash Business School, Monash University.

Adresse e-mail validée de monash.edu - Page d'accueil

Consumer Well-being Responsible Consumption Healthcare Marketing DEI Services Marketing.


Titre Trier par citations Trier par année Trier par titre	Citée par Citée par	Année
The Effects of Entrepreneurial Orientation and Marketing Information on the Performance of SMEs HT Keh, TTM Nguyen, HP Ng Journal of Business Venturing 22 (4), 592-611, 2007	1745	2007
Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment HT Keh, Y Xie Industrial marketing management 38 (7), 732-742, 2009	1346	2009
Opportunity evaluation under risky conditions: The cognitive processes of entrepreneurs HT Keh, MD Foo, BC Lim Entrepreneurship Theory and Practice 27 (2), 125-148, 2002	1152	2002
Do reward programs build loyalty for services?: The moderating effect of satisfaction on type and timing of rewards HT Keh, YH Lee Journal of retailing 82 (2), 127-136, 2006	490	2006
Efficiency, effectiveness and productivity of marketing in services HT Keh, S Chu, J Xu European journal of operational research 170 (1), 265-276, 2006	389	2006
How do price fairness perceptions differ across culture? LE Bolton, HT Keh, JW Alba Journal of Marketing Research 47 (3), 564-576, 2010	370	2010
Brand value creation: Analysis of the Interbrand-Business Week brand value rankings S Chu, HT Keh Marketing Letters 17, 323-331, 2006	356	2006
Brand concepts as representations of human values: do cultural congruity and compatibility between values matter? CJ Torelli, A Özsomer, SW Carvalho, HT Keh, N Maehle Journal of marketing 76 (4), 92-108, 2012	297	2012
Retail Customers as Partial Employees in Service Provision: A Conceptual Framework HT Keh, CW Teo International Journal of Retail & Distribution Management 29 (8), 370-378, 2001	282	2001
Customer reactions to service separation HT Keh, J Pang Journal of marketing 74 (2), 55-70, 2010	263	2010
Modelling hybrid distribution channels: a game-theoretic analysis SY Park, HT Keh Journal of Retailing and Consumer Services 10 (3), 155-167, 2003	251	2003
The effects of R&D and advertising on firm value: An examination of manufacturing and nonmanufacturing firms YK Ho, HT Keh, JM Ong IEEE Transactions on Engineering Management 52 (1), 3-14, 2005	248	2005
Retail productivity and scale economies at the firm level: a DEA approach HT Keh, S Chu Omega 31 (2), 75-82, 2003	239	2003
A re-examination of service standardization versus customization from the consumer’s perspective Y Ding, HT Keh Journal of Services Marketing 30 (1), 16-28, 2016	231	2016
Understanding and measuring brand love HT Keh, J Pang, S Peng Society for Consumer Psychology Conference Proceedings, Santa Monica 6, 84-88, 2007	217	2007
The effects of advertising and brand value on future operating and market performance LL Eng, HT Keh Journal of Advertising 36 (4), 91-100, 2007	189	2007
Services Marketing in Asia: Managing People, Technology and Strategies C Lovelock, J Wirtz, HT Keh, X Lu	184*	2005
The complexities of perceived risk in cross-cultural services marketing HT Keh, J Sun Journal of International Marketing 16 (1), 120-146, 2008	176	2008
The beautiful, the cheerful, and the helpful: The effects of service employee attributes on customer satisfaction HT Keh, R Ren, SR Hill, X Li Psychology & Marketing 30 (3), 211-226, 2013	168	2013
Perceptions of culture in multicultural space: Joint presentation of images from two cultures increases in-group attribution of culture-typical characteristics CY Chiu, LA Mallorie, HT Keh, W Law Journal of Cross-Cultural Psychology 40 (2), 282-300, 2009	168	2009

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